Regional Director of Operations - Senior Living
CommonSail Investment Group / StoryPoint Group
Travel required throughout the state of Minnesota. Territory subject to expand/change.
Position Summary: The Regional Director of Operations is responsible for driving results in employee, customer, and optimal performance metrics. Providing strategic leadership to StoryPoint Group communities through living the following: Our common beliefs, pillars, constant pursuit of better, and servant leadership principles.
Required Experience for Regional:
- Demonstrated ability to lead and develop teams.
- Demonstrated ability to plan and accomplish goals.
- Ability to make decisions independently without direction.
- Ability to manage multiple projects and complete projects timely and accurately.
- Bachelor’s degree or equivalent experience.
- Understand federal and state laws related to the operation of a Senior Assisted Living Community to ensure compliance.
- Strong proficiency with Microsoft Office applications.
Accountabilities:
- Actively demonstrates in depth knowledge of company culture and values –safety, common beliefs and a culture of feedback.
- Oversees policies, objectives, and initiatives for region.
- Optimizes people, processes and systems allowing community leaders to focus on the resident experience.
- Formulate and sustain optimal relationships across the business.
- Ability to influence and optimize the efforts of others by relationship building and continuously coaching.
- Ability to set clear, high expectations with intense execution and accountability.
- Determine and implement changes as necessary to evaluated systems and procedures.
- Interview, hire, and train employees.
- Conduct site visits to ensure programs are functioning and meeting operational standards.
- Demonstrates authenticity, devotion and excellence by empowering employees and helping them pursue their best version.
Skills for Success:
- Clear and concise communication
- The capacity to be aware of, control, and express one’s emotions and to handle interpersonal relationships judiciously and empathetically.
- Ability to teach and mentor.
- Troubleshooting.
- Decisiveness.
- Integrity.
- Dependability.
General Working Conditions:
While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The noise level in the work environment is moderate. Regular travel with some overnight travel is required.
#CSALL
Skills Required
- Demonstrated ability to lead and develop teams
- Demonstrated ability to plan and accomplish goals
- Ability to make independent decisions without direction
- Ability to manage multiple projects and complete them timely and accurately
- Bachelor’s degree or equivalent experience
- Understanding of federal and state laws related to senior assisted living community operations
- Strong proficiency with Microsoft Office applications
- Clear and concise communication
- Ability to teach and mentor
- Troubleshooting, decisiveness, integrity, and dependability
What We Do
Common Sail Investment Group (CSIG) is a privately owned and operated holding company based in Brighton, Michigan. Our philosophy of making the most out of every minute of every day, is infused throughout our operations. In fact, our passion for what we do is noticeable in everything we do. We serve and support our businesses with a unique shared services model that allows them to focus on their core business by centralizing all other necessary business functions including: Employee Experience, Financial, Implementation, Legal, Marketing, Operations, Performance, Project Management, Research, Strategy and Technology. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. Our environment attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill sets and big hearts.
