Principal Business Systems Analyst - Remote

Posted 2 Days Ago
Hiring Remotely in Eden Prairie, MN, USA
In-Office or Remote
113K-193K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Leads enterprise technology, data, analytics, automation, and AI initiatives from strategy through delivery. Develops roadmaps, business cases, budgets, and execution plans; manages cross-functional programs, vendors, dependencies, governance, and executive communications. Partners with product, engineering, architecture, data science, and business teams to deliver scalable, compliant solutions. Drives responsible AI adoption, organizational change, operational readiness, and technology modernization for Medicare-focused healthcare experiences.
Summary Generated by Built In
Requisition Number: 2388889
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
As a Principal Business Systems Analyst within UnitedHealthcare Medicare & Retirement, you will lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery. Partnering closely with business, product, engineering, data science, and architecture teams, you will design, develop, and deploy AI-powered solutions and platform modernizations that simplify the healthcare experience for Medicare-eligible individuals. This role drives technical strategy, program roadmaps, and execution plans while ensuring scalable, enterprise-compliant technology solutions.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery
  • Design, develop, and deploy AI-powered solutions and automations to address complex business challenges with an emphasis on responsible AI use
  • Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies
  • Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions
  • Manage program financials, business cases, forecasting, vendor relationships, and executive reporting
  • Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning
  • Oversee program execution, dependency management, release planning, and operational readiness
  • Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities, evaluate emerging trends, and inform strategic solution design
  • Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards
  • Lead organizational change management and technology adoption efforts to maximize business value while mentoring cross-functional teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree or 4+ years of equivalent technology or business systems analysis experience
  • 6+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
  • 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
  • 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
  • 4+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
  • 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
  • 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
  • 2+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
  • 2+ years of experience partnering with engineering, architecture, data, and AI teams to design and deliver technology solutions

Preferred Qualifications:
  • Advanced degree (e.g., Master's degree or MBA) in Computer Science, Information Systems, Business Administration, or a related field
  • Experience in Medicare Advantage, Medicare Part D, or health plan operations within the healthcare/payer space
  • Professional Agile/Scrum certification (e.g., SAFe Agilist, SPC, CSPO, or PMP)
  • Experience with cloud platforms (e.g., AWS, Azure) and enterprise AI/ML deployment frameworks or workflow automation tools

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Bachelor's degree or 4+ years of equivalent technology or business systems analysis experience
  • 6+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
  • 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
  • 4+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
  • 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
  • 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
  • 2+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
  • 2+ years of experience partnering with engineering, architecture, data, and AI teams to design and deliver technology solutions
  • Advanced degree such as a Master's degree or MBA in Computer Science, Information Systems, Business Administration, or a related field
  • Experience in Medicare Advantage, Medicare Part D, or health plan operations within the healthcare or payer space
  • Professional Agile or Scrum certification, such as SAFe Agilist, SPC, CSPO, or PMP
  • Experience with cloud platforms such as AWS or Azure and enterprise AI/ML deployment frameworks or workflow automation tools

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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Atlanta, GA
Baltimore, MD
Bengaluru, India
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Madison, WI
Minneapolis, MN
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Washington, DC
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