The Role
Leads multisite outpatient opioid treatment operations across Ohio, supervising Treatment Center Directors and ensuring clinical, financial, regulatory, and operational performance. Develops strategic plans, manages budgets, drives patient growth and access, builds leadership teams, oversees staffing and compliance, improves quality and patient safety, and represents the organization in community and industry settings. Requires extensive healthcare operations leadership, outpatient mental health experience, and substantial travel.
Summary Generated by Built In
Regional Director of Operations - Located in Ohio.
Are you a proven leader with a passion for driving operational excellence and improving lives? BayMark Health Services, the largest provider of opioid treatment programs in the U.S., is seeking a Regional Director of Operations to oversee and optimize the performance of treatment centers across Ohio.
As a Regional Director, you’ll serve as a business unit owner, directly supervising Treatment Center Directors and ensuring the clinical, financial, and operational success of your region. From driving growth and building high-performing teams to fostering compliance and maintaining quality patient care, you’ll make a measurable difference in the lives of those we serve.
Essential Duties & Responsibilities:
- Provides strategic direction and leadership to Treatment Center Directors (TCD) staff.
- Develop and execute strategic plans for your region to achieve financial, operational, and clinical goals.
- Monitor budgets and financial performance, taking proactive measures to improve results.
- Ensure adherence to all federal, state, and local regulations across assigned treatment centers.
- Build, develop, and hold leadership teams accountable for achieving performance objectives.
- Drive patient growth, retention, and access to services within your region.
- Represent BayMark in community, legislative, and industry settings to build key relationships.
- Ensure compliance with company policies, procedures, and audit findings.
- Oversee human resources activities, staffing, and team member development.
- Leads change by communicating vision and gaining commitment of staff.
- Aligns business objectives to support the BayMark’s strategic goals.
- Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly.
- Tracks progress on established success metrics.
- Oversees book of business within region and identifies market opportunities
- Partners with National Support staff to drive profitable growth and deliver quality patient care.
- Attracts, coaches and develops talent to ensure a staff capable of carrying out business strategies
- Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
- Contributes to BayMark Health Services’ success by developing departmental and individual staff goals, measuring results, rewarding achievement or taking corrective action, as necessary.
- Participates in the company’s annual operating and long-term strategic planning process.
- Collaborates with the senior leader team to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics.
- Adheres to the BayMark Health Services’ Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
- Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction.
- Initiates, develops and supports organizational processes and systems that ensure the effective and efficient delivery of patient care.
- Facilitates an environment that promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, team, departmental and organizational goals. Recognizes individual and team accomplishments.
- Mentors leaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals.
- Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
- Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved.
- Others duties, as assigned.
Qualifications:
- Bachelor’s Degree Required
- Ten (10) years of relevant healthcare management and operations experience required
- Experience working in Medication-Assisted Treatment and/or substance use disorder treatment preferred
- Experience working in outpatient Mental Health services required
- Multisite operations experience required
- Ability to read and interpret financial data
- Strong knowledge on current Substance Use Disorder treatment information – specifically the current trends in Medication Assisted Treatment for Opioid and Alcohol Use Disorders
- Strong knowledge on outpatient Mental Health Services for children, adolescents, and adults
- Demonstrated success in building high performing operating teams
- Demonstrated success in driving initiatives that yield strong results
- Excellent interpersonal and communication skills and time management skills
- Ability to travel up to 75% (3 out of 4 weeks).
- Ability to identify and develop long-term solutions
- Demonstrated ability to effectively coach and manage clinic leadership team including but not limited to; Treatment Center Directors, Clinical Supervisors and Directors.
- Satisfactory references from employers and/or professional peers
- Satisfactory criminal background check
- Satisfactory drug screen
Benefits:
- Competitive salary
- Comprehensive benefits package, including medical, dental, vision and 401(K)
- Generous paid time off
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
BayMark Health Services a progressive addiction treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
Skills Required
- Bachelor's degree
- Ten years of relevant healthcare management and operations experience
- Experience working in Medication-Assisted Treatment and/or substance use disorder treatment
- Experience working in outpatient mental health services
- Multisite operations experience
- Ability to read and interpret financial data
- Strong knowledge of current substance use disorder treatment information, including Medication-Assisted Treatment trends for opioid and alcohol use disorders
- Strong knowledge of outpatient mental health services for children, adolescents, and adults
- Demonstrated success building high-performing operating teams
- Demonstrated success driving initiatives that yield strong results
- Excellent interpersonal, communication, and time-management skills
- Ability to travel up to 75%
- Ability to identify and develop long-term solutions
- Ability to coach and manage clinic leadership teams, including Treatment Center Directors, Clinical Supervisors, and Directors
- Satisfactory professional references
- Satisfactory criminal background check
- Satisfactory drug screen
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The Company
What We Do
BAART Programs provides outpatient opioid addiction treatment through medication-assisted treatment, counseling, and supportive services. Its clinics use FDA-approved medications such as methadone and buprenorphine, alongside individual and group counseling, medical assessments, case management, referrals, and education. As part of BayMark Health Services, BAART delivers accessible, evidence-based, compassionate care supporting long-term recovery and improved emotional and physical health.
