About Medical Guardian:
Founded in 2005, Medical Guardian is a leading provider of innovative senior health solutions, with 625,000+ active members across the country. The company offers a full suite of connected-care medical alert systems and engagement services that empower older adults to live a life without limits and age safely at home. Medical Guardian boasts a 95% customer satisfaction rate, a #1 ranking on 16 medical alert consumer choice sites and achieves a 4.7+ star rating on Google Reviews.
Position Overview:
Reporting to the Vice President of Growth - Medicaid and Dual Eligible Programs, the Regional Director – Business Development will work with various Managed Care Organizations (MCOs), fee-for-service agencies, and states to sell Medical Guardian and MedScope services to generate new member referrals. Most of the go-to-market activities will be conducted through the MedScope brand. You will be assigned a territory to manage both new and existing business. Candidate should be results oriented with the ability to work both independently and within a team environment. This is a quota bearing role. Remote role, and the territory will be comprised of markets in the United States. Travel is required.
Scope of Responsibility:
- Develop relationships with key stakeholders to maintain existing referral sources and accelerate growth.
- Seek new referrals sources, monitor increases/decreases in sales performance, act as a primary contact for the relationship, and be an external and internal point person for account management activities.
- Identify key market trends to ensure that Medical Guardian/MedScope has footprint and market presence to work with MCOs, agencies, and states across assigned territory.
- Prepare and facilitate Payer meetings to include business reviews, ensure operational process is being followed, participate as needed with audits, reporting, billing concerns, assist with marketing to meet the payer unique market needs.
- Travel to account meetings, conferences, and other events.
- Prepare and deliver sales proposals/presentations and follow-up.
- Collaborate with cross functional partners to solve any client issues or potential issues.
- Act as main point of contact for customers concerning day to day operations of the programs including questions, service needs, referral status, complaints, etc.
- Identify leads, manage prospects and increase new business production.
- Develop and maintain a thorough knowledge of Medical Guardian/MedScope services
- Participate to adherer organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal laws.
- Other duties as assigned.
Performance and Success Measures:
- New Medicaid Sales across MCO and Agency partners
- Generating new case manager referral sources
- Market share expansion
- Increasing new referral volume with MCO and Agency partners for PERS and other relevant programs
Qualifications:
- BA/BS degree or 4+ years of progressive sales or account management experience
- 2+ years of B2B sales experience, including ownership of a defined territory, with demonstrated success in developing and executing territory sales plans to meet or exceed revenue or pipeline targets.
- Demonstrated ability to communicate clearly and persuasively in both written and verbal formats, including customer-facing presentations, proposals, and executive-level communications
- Proven experience delivering formal presentations to groups of stakeholders, including clients, partners, or internal leadership, using data and storytelling to influence decision-making.
- Demonstrated analytical and problem-solving skills, including the ability to analyze sales data, identify trends, and develop actionable recommendations that drive measurable outcomes.
- 2+ years of experience selling into or working within the healthcare industry, including exposure to health plans, providers, government programs, or healthcare technology.
- Willingness and ability to travel up to 50% across the United States, including overnight and multi-day travel, as business needs require.
- Prior experience working with or selling into Medicare and/or Medicaid programs preferred, including familiarity with state-level variation, reimbursement models, or compliance requirements.
- Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
What We Do
Medical Guardian is a leader in connected care, revolutionizing how older adults age in place through innovative medical alert systems. Our mission is to empower our customers to live a Life Without Limits. Whether they’re looking for an in-home system, mobile device or wearable medical alert smartwatch, Medical Guardian has the product that will fit their lifestyle and needs. Founded in 2005, Medical Guardian has grown exponentially to become a leading provider of personal emergency response systems. In 2018, Medical Guardian was ranked in the Inc. 5000 Fastest-Growing Private Companies in America list for the sixth consecutive year, with a three-year revenue growth of 156%. It was also ranked #23 in the Philadelphia 100 and #7 in Philadelphia Business Journal’s Soaring 76. Our success comes from our dedication to providing best-in-class service because we know that we are doing more than selling medical alert devices; we’re helping older adults nationwide take the next chapter of their life—head-on.
