Regional Compliance Manager

1.      Compliance Advisory

• Anticipate and address complex regulatory issues, identify emerging risks, and propose effective solutions.
  
• Communicate complex compliance issues clearly and persuasively and engage stakeholders in risk-based decision making.
  
• Champion a culture of continuous learning and improvement, fostering innovation and creativity, and promoting knowledge sharing across the organization.
  

 
2.      Regulatory Compliance

• Understand regulatory requirements applicable to the bank's operations.
  
• Demonstrate ability to comply with legal requirements and company policies and procedures.
  
• Possess the ability to identify and report potential compliance issues and risks.
  
• Participate in training and development programs related to legal compliance.
  

3.      Risk Management Compliance

• Exhibit in-depth knowledge of the complex regulatory environment related to risk management and compliance in the banking industry.
  
• Evaluate the level of compliance with regulations related to risk management and compliance.
  
• Analyze risk management compliance issues.
  

4.      Compliance Tools and Technologies

• Demonstrate proficiency in the use of compliance tools and technologies effectively.
  
• Identify and mitigate advanced compliance risks that arise when using these tools and technologies.
  
• Understand the underlying technology of these tools and how to integrate them into the overall compliance architecture.
  
• Design and implement compliance systems and processes that utilize complex technologies.
  
• Proactively identify ways to improve compliance tools and technologies.
  
• Train and mentor others in the use of compliance tools and technologies.
   
  

5.      Industry Best Practices

• Apply industry regulations and standards to specific situations.
  
• Identify and reports potential compliance issues to appropriate stakeholders.
  
• Analyze and evaluate compliance risks.
  
• Participate in compliance training and development opportunities.
  

6.      Compliance Reporting

• Independently review relevant data sources for accuracy and completeness.
  
• Identify potential reporting issues and escalate, as necessary.
  
• Accurately complete complex reports using established processes and templates.
  
• Demonstrate significant knowledge of relevant software and data systems used for reporting.
  

 
7.      Stakeholder Engagement (Regulators)

• Independently review relevant data sources for accuracy and completeness.
  
• Identify potential issues on responses to request and escalate where necessary.
  
• Accurately complete reports/observations analysis using established processes and templates.
  

Key Performance Indicators:

1.     Compliance Advisory

• Successfully address at least two (2) complex regulatory issues per quarter and propose effective solutions.
  
• Achieve positive feedback from stakeholders indicating clear and persuasive communication and active engagement in risk-based decision-making in at least 90% of interactions.
  
• Achieve a participation rate of at least 80% in continuous learning initiatives, contributions in at least two innovative and creative projects per year, and active engagement in knowledge-sharing activities.
  

2.     Regulatory Compliance

• Achieve a proficiency level of 95% or higher in understanding regulatory requirements applicable to the bank's operations.
  
• Achieve a compliance rate of 98% or higher in complying with legal requirements and company policies and procedures.
  
• Identify and report at least X (number of) potential compliance issues and risks within the quarter.
  
• Successfully complete all required training and development programs related to legal compliance within the designated timeframe.
  

3.     Risk Management Compliance

• Achieve a proficiency level of 85% or higher in understanding the complex regulatory environment related to risk management and compliance.
  
• Maintain a compliance rate of 95% or higher in adhering to risk management and compliance regulations.
  
• Analyze and resolve at least three risk management compliance issues per quarter.
  

4.       Compliance Tools and Technologies

• Achieve a proficiency level of 85% or higher in the effective use of compliance tools and technologies.
  
• Identify and mitigate at least two advanced compliance risks per quarter related to the use of these tools and technologies.
  
• Achieve a proficiency level of 90% or higher in understanding the underlying technology and integration of these tools into the overall compliance architecture.
  
• Successfully design and implement at least two compliance systems and processes per year utilizing complex technologies.
  
• Provide at least four suggestions or improvements for compliance tools and technologies per year.
  
  

5.     Industry Best Practices

• Achieve a minimum accuracy rate of 95% in applying regulations and standards.
  
• Report all identified compliance issues promptly and with 100% accuracy.
  
• 100% timeliness in completing all assigned compliance risk assessments.
  
• Successfully complete a minimum of 90% of assigned training and development programs, as per the bank's training schedule.
  
• Achieve an average rating of 4 out of 5 or higher on the quality of investigation reports.
  

 
6.     Compliance Reporting

• Achieve an accuracy and completeness rate of 95% or higher for independently reviewed data sources.
  
• Identify and escalate all potential reporting issues within 24 hours of discovery.
  
• Achieve an accuracy rate of 98% or higher for complex reports completed.
  
• Achieve a proficiency level of 90% or higher in using relevant software and data systems for reporting.
  

 
7.     Stakeholder Engagement (Regulators)

• Achieve an accuracy and completeness rate of 95% or higher for independently reviewed data sources.
  
• Identify and escalate all potential issues in response to requests within 24 hours of discovery.
  
• Achieve an accuracy rate of 98% or higher for reports/observations analysis completed.
  

• Bachelor’s Degree in Banking & Finance, Business Administration, Law or any related field.
  
• 8-10 years cognate experience
  
• Additional academic qualification is an advantage.
  
• Relevant Professional certification (CIBN, DCP, ACAMs, ACA, ACCA, ICAN etc) is an advantage