Regional Change Manager

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Job Details
Responsibilities:

• Reviews Requests for Change and verifies completeness and identifies deficiencies and inconsistencies
• Assists in preparation of Change Advisory Board meetings and recording of results
• Assists in preparation of PIR meetings and recording of results
• Acts as liaison to internal and external auditors in compliance reviews
• Reviews Change Requests and accompanying documents for completeness and compliance to policy
• Identifies out of compliance items and refers to proper person for remediation
• Collaborates with Change Coordinators to remediate issues
• Provides training on change policies, standards and tools in informal and formal settings
• Ensures completeness and accuracy of all documentation for assigned work products
• Adheres to policies, procedures and standards
• May evaluate business efficiencies and risks to make recommendations on application of change standards
• Monitors and analyzes internal change process metrics for continuous improvement.
• Provides coaching and guidance to team members, as well as leadership and oversight to team members in their region
• Participates in individual or group product feasibility studies to evaluate solvency of product(s), defines acceptance criteria, report findings and participates in implementation decisions
• Facilitates CAB meetings and communicates status, decisions and outcomes from the meeting, and complete metrics
• Documents and distributes agenda and meeting minutes, and other communications as needed

Education:

• Bachelor Degree in computer science, information systems, business administration, or other related field or equivalent work experience.

Work Experience:

• Minimum of 3 years of IT and business experience, with at least 2 years' experience with change management processes
• Knowledge and/or experience with the ITIL processes and concepts of testing regulatory compliance and change management.

Skills and Knowledge:

• Demonstrated experience documenting change management policies and standards
• Strong knowledge of ServiceNow, relevant technology, tools and software; SDLC, Desktop services, ITSM, Test tools, or equivalent testing tools.
• Ability to communicate effectively both orally and in writing
• Strong analytical, problem-solving and conceptual skills
• Excellent organizational skills; attention to detail
• Ability to prioritize workload and consistently meet deadlines

What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Gross Salary Range (Monthly)
Affiliated Companies:
Affiliated Companies: World Courier (Lithuania) UAB