A company built to serve you. It's your career, Shelter it!
Regional Catastrophe Claims Manager
$90,002-115,203 minimum starting pay
Job Level - Manager
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.
What You Will Be Doing:
Leads regional catastrophe claims operations for the Claims Department. Monitors loss severity and sets best‑practice strategies. Directs daily operations and personnel to deliver prompt, fair service in line with company guidelines and management objectives. Oversees vendor partnerships and the catastrophe claims budget. Stays current on industry trends, platforms, integrations, and improvement opportunities related to catastrophe claims.
What We're Looking For:
- Excellent reading comprehension for insurance policy and claims law.
- Strong communication, leadership, organization, and decision-making skills.
- Typically requires a minimum of five years of successful claims adjusting experience with strong organization, communication, negotiation, and decision-making skills and thorough knowledge of claims procedures, policies, and coverages.
- Previous supervisory experience with demonstrated ability to lead others effectively.
- AIC, AIM, or CPCU designation—or active progress toward completion—preferred.
- Analytical and problem-solving skills; able to manage multiple projects and teams concurrently.
- Strong technology skills to communicate, research, and improve departmental efficiency and proficiency.
- Ability to travel as required; may be up to 30%.
- Ability to perform the essential functions of the position, with or without a reasonable accommodation.
Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:
- Health, Dental, Voluntary Vision and Prescription Drug Insurance
- Savings and Profit Sharing 401(k)
- Paid Time Off for Sick and Personal Leave, Vacation and Holidays
- Vitality Wellness Program
- "Dress for Your Day" Dress Code
- Flexible Scheduling
- And much more!
#IND1#
If interested, please apply by:
10/19/2026Skills Required
- Minimum five years of successful claims adjusting experience
- Thorough knowledge of claims procedures, policies, coverages, insurance policies, and claims law
- Previous supervisory experience with demonstrated ability to lead others effectively
- Strong organization, communication, negotiation, leadership, and decision-making skills
- Excellent reading comprehension
- Analytical and problem-solving skills
- Ability to manage multiple projects and teams concurrently
- Strong technology skills for communication, research, and departmental efficiency improvements
- AIC, AIM, or CPCU designation, or active progress toward completion
- Ability to travel as required, potentially up to 30%
- Ability to perform essential job functions with or without reasonable accommodation
What We Do
Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including: Life Insurance Renters Insurance Motorcycle Insurance RV Insurance ATV Insurance Boat Insurance Umbrella Insurance Personal Articles/Inland Marine Insurance Farm Insurance Business Insurance Shelter Insurance® products are sold by agents in 15 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors. We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future. The Past to the Present We opened our doors in 1946, but in those days, we were MFA Mutual Insurance® and we only offered auto insurance. We also only operated in Missouri. Through the years, the Shelter Insurance Group of Companies has expanded to 21 states and offers far more products than we did in 1946. The Group of Companies includes Shelter Life Insurance Company, Shelter Reinsurance® and AmShield Insurance®. Our Vision Redefine value in the insurance industry. Our Mission Statement Be a leader in our communities by providing daily value while we SHELTER what matters most.
