Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status
BCI seeks a dedicated and passionate Healthcare Security Supervisors to serve as an integral part of the security and care delivery team for a leading healthcare provider. The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities.
The Security Supervisor will assist with multiple contracts within the BCI enterprise; the support will be designed to assist in delegated service areas through the network.
Skills/Specialized Knowledge
(e.g. languages, computer programs)
- Know of or ability to learn security operations and procedures.
- Ability to write routine correspondence, including logs and reports.
- Excellent organizational and time management skills
- Strong attention to detail and ability to maintain a high level of accuracy
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office products with an emphasis on Excel
Previous Advanced Healthcare Security Officer Coordination Management skills and training desired
ADDITIONAL INFORMATION: Please note any additional information relevant to the position.
Additional functions and requirements may be assigned by leadership as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the team member to perform, as the Company may deem appropriate.
Essential Functions
- Directly supervise Officers at assigned locations.
- Assists in the training of Security Officers and review of post orders.
- In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts.
- Respond quickly and effectively to emergency and non-emergency situations including defusing a variety of physical situations in the Emergency Department.
- Periodic tours to secure areas.
- Maintain a thorough knowledge of the Emergency Department, waiting room and its operations.
- Check for irregularities of suspicious activities and persons.
- Be in charge of preserving order.
- May enforce regulations pertaining to personnel and visitors.
- Protecting staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the work place.
- Control access to client facility through the admittance process.
- Troubleshoot cameras, device replacements and configurations.
- Understand and respond to the intrusion detection system.
- Maintains and displays good public relations skills when interacting with visitors and staff.
- The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities.
- Monitors entrances and exits.
- Provides information regarding the facility and surrounding areas as requested by visitors.
- Prevents unapproved or unlawful entry.
- Prepare logs or reports as required for post, requiring detailed narrative reports.
- Other duties as assigned.
- Troubleshoot cameras, device replacements and configurations.
- Understand and respond to the intrusion detection system.
- Maintains and displays good public relations skills when interacting with visitors and staff.
EDUCATION: Indicate both the minimum and preferred level of education and the field of study.
Minimum
Preferred
Level
(e.g., Associate degree, 4-Year degree, Masters)
High School Diploma
Associate degree or above
Field of Study (e.g., Communications, Business, Graphic Arts)
N/A
Healthcare Security
and/or Business Administration
EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge.
Minimum
Preferred
Work Experience (e.g. number of years, function, type of employer, etc.)
- Minimum 2-4 years of experience as Security Supervisor in challenging environment; for example: in an emergency department
- Experience in dealing with the public in a service setting
- Minimum 1 year of customer service experience
Prior healthcare security, or law enforcement/military experience preferred.
4-10 years of health care security experience/
Licenses/Training (e.g. professional certifications)
Security Guard Card
Skills Required
- High School Diploma
- Associate degree or above (preferred)
- 2-4 years of experience as Security Supervisor in challenging environment (e.g., Emergency Department)
- Minimum 1 year customer service experience
- Security Guard Card
- Prior healthcare security, law enforcement, or military experience
- Proficiency in Microsoft Office, especially Excel
- Ability to learn and apply security operations and procedures
- Ability to write routine correspondence, logs, and detailed narrative reports
- Ability to troubleshoot cameras, device replacements/configurations, and intrusion detection systems
- Excellent communication, organizational, time management, and attention to detail
- Previous advanced healthcare security officer coordination/management skills and training
What We Do
Blackstone Consulting, Inc. (BCI) is a minority-owned global service provider with approximately 9,000 employees. The company specializes in overseeing account services across various sectors, including food, environmental, and facility management, providing comprehensive service solutions to its clients worldwide.
