Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Regional Account Manager is responsible for leading and managing the regional client relationship with their portfolio of Strategic Accounts.
Our Account base represents Amex GBT Egencia largest global clients, with over €40M in travel expense and presence in more than one region. In this segment of the business, the ratio of accounts to Account Managers is limited and determined based on the global volume as well as the complexity of client support. We partner with our clients and mutually work to build and achieve key initiatives within the regions to support global consolidation and alignment.
What You'll Do
- You will grow and retain Egencia's largest global accounts and strategic partnerships by ensuring overall client satisfaction with Amex GBT Egencia offerings
- You have the ability to drive results through strategic planning, building, and executing on regional business plans
- You will represent the EMEA region with the development of business plans and initiatives
- Create and deliver quarterly and annual Regional Business Reviews
- Ability to apply industry knowledge and market trends to business environment, how they may impact business needs and travel solutions
- The ability to understand product capabilities and communicate the value and differentiation of a service offering in the market
What We're Looking For
- Demonstrated ability to work with peers across multiple markets and/or regional geographies
- The ability to drive actions and achieve results; leading initiatives and projects to completion
- Capacity to build and present information in a concise, professional, and consumable manner
- Proven contract negotiation skills
- You possess commercial account management experience, ideally from within a travel agency environment or similar
- You ideally will have handled accounts a EMEA Region, including geographies, culture and business protocol
- Self-motivated with demonstrated strengths managing multiple projects simultaneously in a fast-paced, changing environment, and driving them to completion with limited direction.
- Ability to travel as needed both nationally and internationally, travel will be required at 20%+
Location
United Kingdom
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- Commercial account management experience
- Experience in a travel agency environment or similar
- Proven contract negotiation skills
- Experience working across multiple markets and regional geographies
- Ability to drive results through strategic planning and execution of regional business plans
- Ability to build and present concise, professional regional business reviews
- Experience handling EMEA region accounts, including local geographies and business protocol
- Self-motivated; able to manage multiple projects simultaneously with limited direction
- Willingness and ability to travel nationally and internationally (20%+)
- Knowledge of industry trends and product capabilities and ability to communicate value
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
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Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
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Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
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