Regional Account Manager, Stone - PNW and Mountain

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.​

SUMMARY

The Regional Account Manager will plan, implement, and guide sales strategies and activities for Westlake Royal Stone Products to help achieve targets for growth and profitability. Provide effective coaching, development, and leadership to regional sales teams. In addition, this position will assist in exceeding the service expectations from key customers such as masons, builders, architects and distributors throughout the assigned sales region. The position is for the PNW and Mountain region. Products include: All WRBP stone brands including Kindred and components.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

Sales Leadership

• Provide coaching, guidance, and leadership to sales reps to enable them to sell WRBP stone products and services in their assigned territory to achieve targets/quotas and their territory plan objectives

• Provide input into and regional business plans objectives and assist in developing of territory plans

• Ensure territory plans are aligned with marketing and sales strategies

• Collaborate with the national account team to maximize the synergies of the Stone and Roofing business.

• Assist sales reps with acquiring in-depth technical knowledge and product knowledge in order to effectively communicate and sell the value and benefits of manufactured stone veneer systems

• Assist sales reps in resolving customer complaints in accordance with policy

• Responsible for recruiting, training, and developing sales personnel for assigned region

Business Management

• Manage the region and territories to grow revenue and profitability, establish priorities, and allocate resources accordingly

• Develop regional business plans based on analysis of Stone strategic plan and sales rep territory plans

• Provide input and direction on customer targeting, customer profiling, and pricing.

• Be well versed in customers' business operations and their need for products, intangibles, personnel, and customers

• Collaborate in establishing customer solicitation and promotion programs in order to meet sales objectives

• Support sales reps in participating in local building and trade events

Business Development Management

• Develop intimate knowledge and understanding of customers’ business, the key decision makers and understanding of Company’s customers’ business, the key decision makers and what drives their purchasing behaviors

• Identify opportunities to grow business in the assigned region

• Maintain positive customer relations by visiting customers as required and reviewing product and servicing problems

• Implement appropriate corrective actions according to established policies and procedures.

Administration

• On a timely basis, prepare and submit sales reports and forecasts

• Effectively utilize the CRM to develop a customer centric organization

• In conjunction with the Plant Manager and Supply Chain Management, control inventories and finished goods to optimize customer orders and assets

• Coordinate with accounting personnel to keep customer accounts receivable current

• Operate regional business with a given expense budgetary limit

• All other duties as assigned

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor's degree or equivalent work experience

• Minimum of 5 years' experience in a functional sales role, previous management experience a plus

• Ability to form and develop high performance teams.

• Strong organization, communication and computer skills (MS office suite, specifically excel)

• Proven strategic, analytical and critical thinking

• Ability to manage several projects simultaneously

• Effective and persuasive speaking and presentation skills

• Ability to work with high level executives as well as support personnel

• Demonstrated record of success in sales through achievements and the ability to work independently in a fast-paced environment

• Fosters strong relationships with individuals and teams alike and ensures that all reach their full potential while, importantly, influencing and achieving organizational goals.

• Shares his/her knowledge and experience to help the team make key business decisions.

• Gives the team reason to trust them as a leader with strong ability to inspire, influence and motivate.

• Ability to provide direction, support and coaching to others. Proven experience in building effective teams.

• Create a climate where people want to do their best.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. 

WORK ENVIRONMENT

Job will require 70% travel on average. Ability to be away from home for multiple nights per week and riding in automobiles for several hours per day is required. Insurability and valid US state driver’s license is mandatory.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.