Join our dynamic team as a Regional Account Manager (Regional Business Consultant) located in the Mid-Atlantic mid-south region of the United States! We are seeking a highly motivated self-starter and creative problem solver who is committed to forming strategic partnerships with our Members (small business owners & entrepreneurs). This position builds relationships, knows and understands the business of each Member in their own region, and works with their members by showing them the value and benefits to the many programs and services we offer. The Regional Business Consultant will work remotely from their home office (located within the Raleigh, NC or Baltimore, MD area of the U.S.) and will travel frequently to visit Members in this region.
Our Regional Account Manager will:
- Form a strategic partnership with each Member in the region and understand the unique benefits and challenges of their businesses. Provide retail, marketing, financial and operation consultation to each Member.
- Advise Members of all services and programs available for their use and explain how each service and program will benefit their business.
- Assimilate new Members to the program and their region, assisting with their opening and providing personalized training on our programs.
- Through ongoing relationships with each Member, collect pertinent information such as sales volume; percent of retail, builder, commercial business; percent of hard and soft surface business; product lines represented; participation in advertising, training, and national programs; and financial or profit and loss statements.
- Support our Company mission statement of developing and establishing meaningful relationships through a culture of mutual trust by communicating regularly with Members and keeping them updated and engaged.
Do our requirements match YOUR background?
- 3-5 years’ experience in retail sales or customer service.
- Exceptional communication, collaboration and follow up skills.
- Excellent software skills including Word, Excel, Microsoft Office, and CRM systems.
- Comfort doing web-based research and using common social media channels.
- Ability to learn and absorb new information quickly.
- Flooring industry experience? Brownie points!
- Ability to travel at least once per month; additional travel may also occur including initial training in the Manchester, NH office.
- Currently reside in or around the Raleigh, NC or Baltimore, MD area of the United States.
How we take care of YOU
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members.
- We recognize YOU for your accomplishments and contributions through development, growth, and compensation!
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
Top Skills
What We Do
CCA Global Partners' cooperative business model has a proven track record of empowering thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation. Our mission is to empower entrepreneurs and independent business owners by providing the scale, resources and innovation that create sustainability, growth and effective competition in today’s evolving marketplace.
More than 2,800 locations in North America and abroad benefit from CCA's leadership through its 14 different businesses which include: Carpet One Floor & Home®, Flooring America®/Flooring Canada®, The Floor Trader®, ProSource Wholesale®, International Design Guild, FEI Group, Lighting One®, savings4members™, The Bike Cooperative®, CCA Sports Retail Services, CCA For Social Good, Innovia Co-op and Lionsbridge Contractor Group.
CCA members and franchisees are engaged in: flooring, lighting products, biking, nonprofit and more.
By providing access to innovative products, systems and services, CCA gives independent businesses a competitive edge while allowing them to maintain their identities. Our continuously evolving business model offers independently-owned businesses an array of tools to maximize operational efficiencies and achieve success.
CCA’s goal is to create a mutually rewarding bond between the company and community, whereby our growth generates social development and enhances the lives of customers and entrepreneurs around the world.
