Regional Account Executive, Agentic AI for CX - TheLoops

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

It’s an exciting time to be in the AI space for CX. TheLoops is growing and we are bringing on an Account Manager to assist in our continued growth.

Account Executive Job Responsibilities:

• Understand prospect’s needs & articulate TheLoops value proposition
• Develop pipeline and nurture opportunities using social media (LinkedIn), in person event networking, Hubspot and other strategies and platforms
• Run a tight sales cycle, negotiate contracts, and close deals while hitting quota
• Monitor the competitive landscape across AI and become the customers’ trusted advisor on industry trends, the competitive landscape and Support operations
• Solid understanding of Support operations, AI and quantifying ROI

What We’re Offering

• Salary Range: $135,000-$150,000 annually + 100% variable compensation
• Flexible paid time off, including sick and holiday
•  Medical, dental, & vision insurance
•  401K with Company contribution
•  Flexible spending accounts
•  Life insurance and disability benefits
•  Tuition assistance
•  Community involvement and volunteering events

Required skills and qualifications:

• Experience selling B2B solutions across Enterprise and Mid-market accounts
• Tech savvy and agile
• Familiarity with CRM platforms and ticketing solutions:
  • Salesforce, Zendesk, Intercom
• Past experience using Fathom, Linkedin Sales Navigator, Notion, and Hubspot
• Understand and be proficient in the MEDDIC sales strategy
• Excellent presentation, written communication, time management, and organizational skills
• Team player, optimistic attitude and able to work in fast paced, ever changing startup environment
• Independent/creative “self-starter” who can add value to other areas of the business
• Ability to work through various time zones and weekends as needed

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer