The Data & Regulatory Operations (DRO) team is responsible for providing authoritative sources of reference data to Citi's institutional clients, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The Accounts and Standard Settlement Instruction Operations (ASO) of DRO is responsible for opening and maintaining customer sub-accounts reference data and actively ensuring that customer data details and settlement instructions across a variety of systems remain up to date. The team works closely with Sales, Middle Office, KYC to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, ASO will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.
Key Responsibilities:
The Reference Data Management Analyst 2 roles is a developing professional role. This will be within Manila - Accounts and Standard Settlement Instruction Operations (ASO), specifically the Sanctions Screening team supporting NAM region. The team is responsible for the accurate review and investigation of screening alerts generated for strategic reference data maintained by DRO.
Key responsibilities include:
- Day-to-day oversight and contribution to sanction screening reviews within multiple strategic systems.
- Identify opportunities for improvements to enhance end-to-end process and enhance client service levels.
- Acts as backup for manager. He/She will assume a lead role on interactions with the ICRM, AML, and Risk & Control teams.
- Provides direction and guidance to team, making recommendations, and identifying training requirements.
- Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- The candidate should be comfortable in a fast paced, multi-tasked environment, and have an ability to identify and lead the implementation of process improvements.
Development Value:
The successful candidate will have excellent career growth and personal development opportunities, with the ability to gain subject matter expertise within a dynamic environment. Increasing technology and systemic innovation in the reference data space as well as potential functional growth and alignment will provide the candidate with a strong opportunity to develop a career at Citi.
Person Specification
Knowledge/Experience:
- Previous sanctions screening/KYC experience is an advantage.
- Must have an advanced communication and analytical skills. This role involves a lot of reading and investigation.
- Must have experience of/desire to work in a fast paced, metrics and deadline-oriented department.
- Familiarity with XMC (SAP Business Objects) and reporting functionality is a big plus.
Skills:
- Advanced knowledge of MS Office Suite, including proficiency in Excel and/or MS Access;
- Strong teamwork skills in a local setting, as well as across different geographic locations;
- Strong workflow management skills with focus on process improvement and operational redesign
- Demonstrate assertive interpersonal and written communication skills with no aversion to client and management interaction
- Ability to work and adapt in an ever-changing regulatory and control environment
- Ability to focus on high quality work while under pressure.
- Ability to work in a target driven environment meeting agreed SLAs
- Excellent awareness of and adherence to audit & risk controls
Qualifications:
- A business-related degree would be advantageous, however less relevant than extensive ‘in situ’ experience
- Capital markets product knowledge is useful
- Experience working to deadlines.
- Technical proficiency in Microsoft Access and Excel is a plus
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Competencies:
- Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
- Excellent communication (written and verbal).
- Ability to build strong relationships at various levels.
- Willing to be involved in all aspects of a task.
- Exhibit good attention to detail while focused on delivery.
- Ability to work on several initiatives concurrently and cope with changes in priorities.
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Job Family Group: Operations - Services------------------------------------------------------
Job Family:Reference Data Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Previous sanctions screening/KYC experience
- Advanced communication and analytical skills
- Experience of/desire to work in a fast paced, metrics and deadline-oriented department
- Familiarity with XMC and reporting functionality
- Advanced knowledge of MS Office, especially Excel and/or MS Access
- Ability to work in a target driven environment
- Experience working to deadlines
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
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