Reentry Program Manager

Pay Range Minimum

JOB SUMMARY

The Reentry Program Manager is responsible for running and expanding our reentry programming. The Reentry Program Manager leads a team and the strategic direction of reentry programming designed to provide services to clients returning to communities after experiencing incarceration and/or barriers to employment, and clients on their path to achieving self-sufficiency.

The Reentry Program Manager will oversee a team providing intensive career coaching, assessments and job placement and retention services to justice involved individuals. Responsibilities will include growing our program’s footprint, building strong partnerships with community-based organizations, local and state government agencies, and industry leaders. They will also develop and cultivate public and philanthropic partnerships that support Goodwill’s mission. This position will collaborate closely with the Mission Advancement leadership and reports to the Director of Career Services.   

RESPONSIBILITIES

• Recruit, hire, and supervise a diverse team of leads, Career Advisors, and direct service staff

• Develop best practices, processes, and tools for staff in the areas of work readiness, career advising, job development, referral, and retention services

• Develop and implement employer engagement strategies that lead to career pathways for clients in reentry

• Develop outreach strategies for community partners, employers, and clients in the reentry field

• Oversee grant contracts which fund career services and employer engagement activities including progress towards contract goals, collaborating on program reporting, and spenddown strategies

• Participate in external committees and strategic partnership networks

• Establish and maintain employer advisory councils

• As a member of Goodwill’s Mission Advancement Leadership Team, accurately present issues that impact your ability to achieve maximum results, provide recommendations, problem solve and implement solutions to achieve outcomes.

• Work with staff to develop related performance objectives and measurements to ensure consistent, high-quality evaluation and goal setting

• Identify and create opportunities for professional development and growth for staff

• Develop new programing and work closely with our development team to fundraise

• Other duties as assigned

QUALIFICATIONS:

• Have a growth mindset and a passion for helping people continuously improve

• Be a strong relationship builder, collaborator, and communicator with experience leading diverse teams, developing an enterprise-wide strategy for program excellence, and engaging community

• Understand the criminal justice system and Fair Chance Ordinances in the counties that Goodwill operates in

• Understand the various stakeholders in the justice system at the local, state, federal, probation & parole level

• Understand the employment needs of diverse groups; able to adapt materials and services to address these needs

• Respect and have knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own; able to work effectively with all

• Have demonstrated experience working on successful workforce development programs

• Have strong problem solving and cross-functional, cross-departmental, relationship management skills

• Have a working knowledge of databases (i.e. Salesforce, Workforce Central, CalJOBS), well-developed data analysis capabilities, and demonstrated ability to manage computer operations and applications

• Be detail-oriented, strong research skills, and an avid advocate for data quality

• Have strong project management skills such as planning, documentation, execution and implementation –ability to handle multiple projects simultaneously

• Be receptive to feedback, willing to learn and embrace continuous improvement

• Present a professional demeanor with the ability to exercise discretion and judgment in confidential matters

• Embody Goodwill’s values of safety, belonging, and learning

Working at Goodwill is more than a job–it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or [email protected]  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or "@gimv.org” or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.