At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.
We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!
The Role
As the Recurring Giving Conversion Specialist, you will help ensure accuracy, efficiency, and innovation in the areas of payment data, processes, migration, support, and more.
What You Will Do:
- Coordinate with internal and external teams to handle payment migration processes.
- Communicate payment migration-related information clearly and concisely across the organization as necessary.
- Oversee data transformation and migration processes, ensuring accuracy, data integrity, and compliance with internal and external requirements.
- Become an expert in migrating data to and within the Bloomerang platform.
- Translate complex technical information and processes into clear and concise documentation tailored to a variety of audiences.
- Establish and develop relationships with external payment processors and internal Bloomerang teams; implement best practices and process optimizations.
- Identify technical and procedural bottlenecks, support escalation management, and drive accountability across stakeholders.
What You Need To Succeed:
- Ability to document, communicate, and maintain payment policies and procedures.
- A knack for working with customers, team members, and vendors to ensure top payment experiences.
- Strong written and verbal communication skills across technical and non-technical audiences.
- A thoughtful, patient, and friendly communication style, and enjoy teaching/educating others through scalable content and documentation.
- An independent self-starter mentality, and ability to effectively manage your schedule to optimize productivity.
- Eagerness to learn new skills such as SQL, advanced Excel, and new technologies as we add them to our processes.
- Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.
Benefits
Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401k
You'll receive a 401k match to help invest in your future.
Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.
Compensation
The salary range for this position is $60,000 - $65,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.
Accommodations
Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.
Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Skills Required
- Document, communicate, and maintain payment policies and procedures.
- Coordinate payment migration processes with internal and external teams.
- Oversee data transformation and migration ensuring accuracy, integrity, and compliance.
- Translate complex technical information into clear documentation for varied audiences.
- Establish and develop relationships with external payment processors and internal teams.
- Identify technical and procedural bottlenecks, support escalation management, and drive accountability.
- Strong written and verbal communication skills across technical and non-technical audiences.
- Thoughtful, patient, and friendly communication style; ability to teach and create scalable documentation.
- Independent self-starter with effective schedule and productivity management.
- Eagerness to learn new skills such as SQL, advanced Excel, and new technologies.
- Ability to responsibly explore, learn, and integrate AI tools into daily tasks.
Bloomerang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bloomerang and has not been reviewed or approved by Bloomerang.
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Leave & Time Off Breadth — Benefits materials describe generous PTO, volunteer time, and a robust holiday calendar. Feedback suggests the overall time-off package is above many U.S. norms for similar firms.
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Flexible Benefits — The package highlights remote-first flexibility with company-provided equipment and access to a wellness/perks platform. Feedback suggests these elements add meaningful day-to-day flexibility and convenience.
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Retirement Support — Materials indicate a 401(k) with company match as part of the core offering. Feedback suggests this is a valued component even though specific match details are not publicly listed.
Bloomerang Insights
What We Do
Indianapolis-based Bloomerang is the complete donor management solution that helps thousands of small and medium-sized nonprofits deliver a better giving experience and create stable, thriving organizations. Combining robust, simple-to-use technology with people-powered support and training, Bloomerang empowers nonprofits to work efficiently, improve their donor relationships and grow their donor bases. With Bloomerang, nonprofit professionals love their work and have another teammate in the cause.
