YOUR IMPACT
- Role launch: support the initial setup for new requisitions, including posting positions, creating dedicated hiring channels in Slack, and ensuring all interview scorecards are prepared before the process begins.
- Scheduling logistics: coordinate virtual and in-person interviews, balancing multiple and complex calendars while navigating last-minute changes with ease.
- Candidate experience: act as the primary point of contact for candidates, keeping them informed with timely updates and ensuring every interaction feels thoughtful and welcoming.
- Resume screening & sourcing: support high-volume resume screening and sourcing efforts when needed, identifying qualified candidates and sharing recommendations to enable efficient shortlisting.
- Systems integrity: maintain a high standard of data accuracy within Lever (ATS) and across our hiring tools, ensuring all records reflect real-time progress.
- Hiring momentum: proactively flag overdue feedback, coordinate reference and background checks, draft offer letters, and close out roles in Lever upon completion.
- Workflow optimization: monitor existing recruitment steps to identify and suggest practical updates to tools or templates that improve speed, clarity, and overall effectiveness.
- Office operations: maintain our Toronto office as a functional and organized workspace for our on-site team, acting as the point of contact for front-desk coverage, mail, and deliveries
- Facilities liaison: coordinate with external vendors and building management to resolve maintenance issues and ensure office services are delivered reliably.
- Office communication: keep the team informed on office updates through Slack, email, and other channels as needed.
- Health & safety: maintain a clean, safe, and secure office environment, making sure health and safety requirements are up to date and followed.
CANDIDATE PROFILE
- 1+ years of experience in recruitment coordination, office administration, or operations, ideally within a fast-paced tech or startup environment.
- Educational background (Bachelor’s degree or equivalent post-secondary) in a field such as Arts, Sciences, Business, Humanities, or a related discipline.
- Tech-fluent and comfortable working with digital tools, including Slack, Google Workspace, and emerging AI tools to drive efficiency. Previous experience with Lever or other ATS platforms is an asset.
- Strong organizational skills, with the ability to manage multiple priorities and competing deadlines while maintaining high attention to detail.
- Clear and professional communication, with the confidence to interact with candidates, hiring managers, and senior stakeholders across various channels.
- Ownership mindset, with a demonstrated ability to follow through on tasks consistently and proactively.
- Adaptable and resilient, thriving in an environment where priorities can shift quickly and responsiveness is key.
- We are a team: we’re team Maple. We’re better together. We support each other, face challenges collectively, and are united in a belief that we can make a positive difference in healthcare, as one.
- We can do big things: we’re bold. We know that if we push the boundaries, and inspire each other to dream bigger and think differently, we will realize our incredibly ambitious goals.
- We celebrate wins and own mistakes: we empower each other to own our contributions. We celebrate and learn from our achievements, and we recognize and learn from our mistakes.
- We get better every day: we never settle. We’re always learning and improving, always seeking feedback, and we tackle challenges with a belief that better is always possible—in ourselves, our processes, our products and our services.
- We’re all the way in: we’re fully committed. We strive for excellence, are driven by our purpose, and we act with urgency to fulfill it every day.
- Competitive benefits package: health, dental, counselling, and life insurance coverage to care for you and your loved ones.
- Health spending account: extra funds for wellness essentials like eyeglasses, therapy, and more.
- Maple access: virtual healthcare for you and your family, including general practitioners, pediatrics, and therapy consultations.
- Flex Benefits Budget: you’ll receive an annual flex budget to support your growth and well-being. A portion of this budget is dedicated to learning and development through our Branch Out Budget, with the remaining amount flexible to use toward wellness expenses, additional learning, or as a contribution to your GRSP, so you can invest in what matters most to you.
- Paid health Days: 10 extra days for when life happens—rest, appointments, or caregiving included.
- Destination5: work internationally in eligible countries for up to 5 days per year.
- Retirement savings plan: invest in your future with our group retirement savings plan.
- Job type: existing vacancy, full-time
- Hiring manager: Talent Acquisition Manager
- Location: this role requires in-person presence (5 days per week) at our downtown Toronto office (225 Richmond Street West, Toronto, ON).
- Start date: April 2026
- Vacation: 3 weeks
Top Skills
What We Do
About Maple Maple is a virtual care platform that allows Canadians to see a doctor online within minutes — 24 hours a day, seven days a week. Patients can securely text, audio, or video chat with a Canadian-licensed doctor for diagnosis, treatment, and prescriptions. We also offer a wide variety of specialties such as dermatology, endocrinology, and mental health therapy, which can be booked in under 72 hours. Incorporated in 2015, Maple has been operating in Canada since late 2016. We initially launched in Ontario and now offer services in every province and territory of Canada. About our vision Maple is defined by three words — simple, connected, and human. It should be simple to access healthcare. That’s why we created a platform that’s easy to use for Canadians of all ages, abilities, and technology education levels. Healthcare should be connected. We believe that in the future, the majority of wellness and medical care interactions will occur digitally. Our vision is to have Maple be the primary vehicle for healthcare providers to deliver patient care. Maple is on its way to becoming an open-source system to facilitate wellness and care encounters. Maple boasts a streamlined user experience, integrated digital health record keeping, and tools for continuity of care within Canada’s broader healthcare system. The human aspect of medicine should never be forgotten. Our healthcare providers are passionate about what they do, and are dedicated to improving patients’ lives with each virtual care visit. About our team We’re a tightly-knit group of people who are committed to improving the lives of others. We have an ambitious vision, and we’re excited for our team to continue growing.








