Recruitment and Retention Specialist

DepartmentCollege of Health and Human Sciences

About MSU Denver

MSU Denver enrolls over 16,000 students, where nearly 60% are first generation and over 55% are students of color. Located in downtown Denver, we are a designated Hispanic Serving Institution (HSI) and the only Seal of Excelencia certified institution in Colorado. As the third largest institution of higher education in Colorado and the only institution with an open access mission, MSU Denver is a model university for today’s college students. The University serves the most diverse undergraduate student population in the state, as well as the most first-generation students and Deferred Action for Childhood Arrivals students. Qualified candidates who have experience working with students from diverse backgrounds and a demonstrated commitment to excellence in teaching, student advising, scholarship, and service in an inclusive and diverse environment are encouraged to apply.

About the College of Health and Human Sciences 

The College of Health and Human Sciences (CHHS) embraces inclusivity and an orientation to lifelong learning to prepare diverse students for interculturally competent practice, research, and leadership in their disciplines. Through collaboration and engagement with the community and one another, faculty, staff, and students lead transformative and justice-oriented endeavors to secure the health and well-being of people and their communities. 

As a newly established college within the university, the CHHS serves about 4,500 undergraduate and graduate students across 8 academic departments and the Health Institute. For more information, please visit: https://www.msudenver.edu/health-human-sciences/. 

Position Summary 

The Recruitment and Retention Specialist is a member of the CHHS Advising Office team. Reporting to the Manager of Student Support Services, the Recruitment and Retention Specialist will play a pivotal role in supporting enrollment in the College of Health and Human Sciences through strategic recruitment and retention initiatives and strategic partnership with colleagues in Student Affairs. This position will also provide general support to the CHHS advising team, which may include attending orientations, providing advising support during high demand times of year, performing administrative functions that support advising and student support services, and/or providing coverage when advisors are not available. 

Responsibilities 

Student Recruitment Efforts - 40%

• Foster collaborative relationships with University recruitment personnel, faculty, and advisors, as well as personnel at high schools and community colleges, establishing clear pathways from these institutions to the College of Health and Human Sciences 
• Act as the representative of the College of Health and Human Science at both on-campus and off-campus events, which includes but is not limited to campus fairs, community college visits, and high school events 
• Create and execute engaging events on and off campus for prospective students, parents, high school and community college faculty, advisors, and other relevant groups to enhance community involvement 
• Innovate strategies to expand the scope of existing recruitment, outreach, and promotional initiatives
• Partner with University and College staff to create, update and enhance promotional materials
• Participate in assessment of recruitment and outreach practices and engages in data-informed improvements 

Student Retention and Completion Strategies - 40% 

• Collaborate with CHHS Manager of Student Support Services and advising staff to create a welcoming and student-centered student support space, both physically and virtually. This may include supervision of student staff
• Coordinate various aspects of registration events, welcome week activities, early alert campaigns, and other student-centric efforts aimed at boosting retention rates
• Organize and execute college events and workshops to nurture student engagement, enrichment, career readiness, and success
• Actively participate in university-wide initiatives focused on enhancing student success and engagement
• Collaborate with student organizations and alumni to orchestrate events that contribute to retention and successful program completion
• Utilize advising-based systems to track and engage students who are at-risk of not being retained 
• Deliver appropriate student-centered outreach with a lens toward diversity and inclusivity

Academic Advising Support - 15%

• Participate in university-wide efforts that promote student success and registration events
• Effectively communicate university and College of Health and Human Sciences program degree requirements, transfer, and admissions processes to students during events or advising sessions 
• During high demand periods, conduct advising sessions with students, assist with course selection, scheduling, and registration questions using advising-based technology 
• Prepare and maintain advising documentation in the current student success/customer management system (Navigate360) 
• Provide basic information related to career planning, financial literacy, admissions, and other applicable information related to student needs 
• Provide coverage and support for other members of the CHHS advising team during periods of high demand and advisor absence
• Support and lead aspects of the training efforts for new and continuing academic advisors

Other Duties as Assigned - 5%

Required Qualifications 

• Bachelor’s degree 
• Demonstrated experience working with college students or youth in outreach, event, mentorship, and/or advising capacities 
• Demonstrated ability to relate effectively to a diverse community (students, faculty, staff, alumni and parents) 
• Demonstrated problem-solving, prioritizing, and preparation skills 

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet all required qualifications. 

Preferred Qualifications 

• Prior experience working in a higher education setting 
• Strong written and verbal communication skills 
• Experience using computer-based student information system(s) (e.g., Ellucian Banner, PeopleSoft, CampusVue, etc.) 
• Bilingual (English/Spanish) proficiency desirable 
• Experience working with and/or being sensitive to the educational needs of a diverse urban population 
• Familiarity with health and human service related fields and careers

We encourage you to apply even if you do not meet every preferred qualification. We are most interested in finding the candidate who will best contribute to our College and the University. 

Work Hours 

• Full-time, 40 hours per week
• Exempt
• Days of the Week: Monday - Friday, 8:00 am - 5:00 pm
• Evenings and Weekend Work: Some evening and occasional weekend work dependent upon needs 
• Schedule: Remote work may be available one to three days per week dependent upon needs and events. Flexibility is required for on-campus work and visits to recruitment event locations. 
• Travel: This position necessitates reliable transportation within the Denver Metro area, including locations with limited transit service 

Salary for Announcement

Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The full salary range for this position is $45,300 - $68,000. The anticipated hiring range that the University reasonably expects to pay for this position is $50,000 - $58,000.

Instructions to Apply

Please apply by visiting our career site https://msudenver.wd1.myworkdayjobs.com/MSUDenver and searching for JR103231.

Candidates must electronically submit the following required documents when they apply:

• Resume
• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

Official transcripts will be required of the candidate selected for hire. 

Deadline

Applications accepted until position filled; priority given to applications received by Tuesday, November 19, 2024.

Closing Date

Open Until Filled

Posting RepresentativeTanya Rogowsky

Posting Representative Email[email protected]Benefits

The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more.

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf. 

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.