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Employee SuccessJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Overview:
We are seeking a strategic, highly organized, and operationally-minded Recruiting Operations Senior Analyst to join our Global Recruiting Optimization team. This role is critical to driving operational excellence across our global Recruiting organization. The ideal candidate will bring high-level recruiting knowledge, strong stakeholder management capabilities, and a proven track record of optimizing systems and processes at scale. This individual will serve as a subject matter expert (SME) on recruiting operations, capable of synthesizing complex information, connecting dots across programs, and representing Recruiting in high-impact cross-functional initiatives.
Responsibilities:
Stakeholder Management & Process Leadership: Act as a trusted partner to Recruiting leadership and cross-functional teams. Represent the recruiting function in large-scale projects, influence decision-making, and provide SME-level guidance on recruiting operations, tools, and workflows.
Recruiting Systems & Tool Optimization: Own and continuously improve components of our recruiting technology stack (ATS, scheduling platforms, assessments, etc.) by identifying gaps, evaluating processes, and creating impact in partnership with systems teams.
Process Design & Implementation: Lead process improvement initiatives focused on scalability, automation, and simplification. Leverage insights to design streamlined workflows that reduce manual effort and improve quality and consistency across global teams.
Data Analysis & Insights: Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights. Drive accountability around metric adoption, reporting integrity, and operational KPIs.
Program & Project Support: Support the planning and execution of recruiting programs and technology implementations. Track milestones, ensure cross-functional alignment, and surface risks and dependencies early.
Resource & Knowledge Management: Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources. Ensure accessibility, accuracy, and usability across teams.
Enablement & Event Logistics: Partner with Recruiting Enablement to manage logistics for in-person and virtual events. Ensure a seamless experience for facilitators, attendees, and stakeholders.
Required Qualifications:
5+ years of experience in Recruiting Operations, HR Operations, or a related field
Understanding of recruiting processes, systems, and lifecycle workflows; able to operate as an SME
Experience supporting large-scale tech or process implementations and managing complex stakeholder groups
Strong analytical skills with the ability to extract insights from data, identify trends, and develop recommendations
Excellent project management, organization, and communication skills; able to synthesize and connect large volumes of information
Skilled in stakeholder influence and driving alignment in cross-functional environments
Proficiency in Google Workspace (Docs, Sheets, Slides, Drive), Slack, and Smartsheet
Preferred Qualifications:
Experience with recruiting technologies such as Workday, GoodTime, HackerRank, or equivalent platforms
Background in process optimization or systems thinking
Ability to operate autonomously and balance strategic priorities with tactical execution
Experience working in global and matrixed organizations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For California-based roles, the base salary hiring range for this position is $111,200 to $152,900.For Illinois based roles, the base salary hiring range for this position is $101,900 to $140,200.Similar Jobs
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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