The Recruiting Manager oversees a team responsible for recruiting participants for various research studies. This role involves leading the recruitment process, ensuring timely and successful study completion, maintaining high-quality participant engagement, and monitoring the department’s key performance indicators (KPIs). The ideal candidate will possess excellent leadership skills, a strong understanding of recruitment strategies, prior management experience, and the ability to thrive in a fast-paced research environment.
*Please note that this is NOT an HR position*.
Location: Remote
Job Type: Full-Time
Base salary: $45,000+ per year, based on experience
KEY JOB RESPONSIBILITIES:
- Oversee the recruitment process for multiple studies simultaneously, ensuring timely and successful study completion.
- Manage and mentor a team of Research Participant Recruiters, providing guidance on recruitment strategies, best practices, and performance expectations.
- Monitor and approve payroll.
- Oversee the onboarding process for all new Recruiters.
- Assess the overall quality of the recruiting staff and provide ongoing staff development.
- Ensure the team is using effective sourcing methods to identify and engage with high quality participants.
- Establish/monitor key performance indicators (KPIs) for recruiters and track their performance against set goals.
- Continuously evaluate and enhance recruitment processes, identify opportunities to improve efficiency, and enhance participant experience.
- Foster a positive team culture and encourage collaboration.
- Work collaboratively with the PM team and Leadership to conduct performance reviews for recruitment staff.
- Provide coaching, retraining, or disciplinary action as needed. Identify team-specific training and development opportunities to elevate overall performance.
- Perform other duties as assigned.
- Multi-tasking
- Resolve conflict situations.
- Demonstrate leadership abilities.
- Ability to work independently as well as with a team.
- Superior communication & organizational skills
- Ability to prioritize
- Cheerful & energetic
- Proficient computer skills
- Dependable
- Problem solver
QUALIFICATIONSEducation:
- High School Diploma or equivalent
Experience:
- 3+ years of experience in recruitment or research, with a minimum of 1 year in management or supervisory role.
Computer Skills:
- Microsoft Office/Computer Literate
- Google Suite
WHAT WE OFFER
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Remote work.
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
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What We Do
Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions.
When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers.
After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people.
Ready for answers? Just say go. #Sago.
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