Flatiron Health is a healthtech company using data for good to power smarter care for every person with cancer, around the world. Flatiron partners with cancer centers in the US, Europe and Asia to transform patients' real-life experiences into real-world evidence and create a more modern, connected oncology ecosystem. Our multidisciplinary teams include oncologists, data scientists, software engineers, epidemiologists, product experts and more. Flatiron Health is an independent affiliate of the Roche Group.
What You'll Do
In this role, you'll work on the Global Talent Acquisition Team, ensuring seamless coordination and exceptional candidate experience throughout the hiring process. You'll work with hiring managers across our diverse range of teams, including both US and international, as the candidate advocate for every person interviewing at Flatiron. You'll also coordinate each step of a candidate's interview cycle from start to finish, ensuring a smooth, professional, and high quality interview experience for all candidates. In addition, you'll also:
- Manage Flatiron's dynamic interview calendar effectively, balancing candidate availability with interviewer schedules to meet our hiring goals
- Coordinate a high volume of interviews for candidates across multiple teams and time zones, managing the full interview cycle from scheduling to completion
- Partner with recruiters and hiring managers to ensure candidates move through the recruitment process smoothly and efficiently
- Maintain accurate and detailed records in our Applicant Tracking System (Greenhouse), documenting all candidate interactions and interview activities
- Engage and foster genuine relationships; regularly following up in between the various steps of the interview process
- Adhere to all SLAs and proactively follow up with recruiters, interviewers and hiring managers for timely feedback and decisions
- Own end-to-end administration of take-home assessments, including platform management, candidate invites, reminders, and troubleshooting, while supporting broader recruiting operations such as interview training
Who You Are
You're a detail-oriented, customer service focused professional with exceptional organizational skills and a passion for creating positive experiences. You thrive in fast-paced environments and excel at managing competing priorities with efficiency. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You're a kind, passionate and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact.
- You have a minimum of 1 year of experience in a coordination, scheduling, administrative, or customer service role
- You are resourceful in managing scheduling constraints, prioritizing both hiring speed and candidate experience by finding creative solutions rather than simply extending timelines when faced with challenges
- You are proficient with Google Workspace (Gmail, Calendar, Docs) and can quickly learn new technology platforms
- You have excellent written and verbal communication skills and can professionally interact with all levels of the organization
- You are highly organized with exceptional attention to detail and can manage a high volume of tasks simultaneously
- You can maintain composure and professionalism in high-pressure situations and adapt quickly to changing priorities
- You have a proactive, solutions-oriented approach and aren't afraid to ask questions or suggest improvements
- You are passionate about delivering exceptional customer service and creating positive experiences for others
Optional
- You have previous exposure to recruiting, talent acquisition, or HR operations
- You have experience with Greenhouse ATS or other applicant tracking systems
- You have some level of proficiency in German and Japanese
Who We Are
Our people are at the centre of everything we do. We strive to foster a culture where our teammates feel equipped and empowered to make meaningful contributions with confidence, compassion, and clarity.
Preferred Primary Location: London office
The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Top Skills
What We Do
Flatiron Health is a healthtech company dedicated to helping cancer centers thrive and deliver better care for patients today and tomorrow. Through clinical and data science, we translate patient experiences into real-world evidence to improve treatment, inform policy, and advance research. Cancer is smart. Together, we can be smarter. Flatiron Health is an independent affiliate of the Roche Group.
Why Work With Us
Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.
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Flatiron Health Teams
Flatiron Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Flatiron, attracting and inspiring a diverse team is essential to our success. Our hybrid work approach, built on flexibility and clarity, allows you to choose your office days while optimizing productivity and well-being.














