Recruiting and Onboarding Senior Coordinator - Tokyo Japan

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Chiyoda, Ora, Gumma, JPN
Fintech • Financial Services
The Role

Recruiting and Onboarding Senior Coordinator

The role of the Recruiting and Onboarding Senior Coordinator is to partner with Citi's Talent Acquisition Team to deliver a best-in-class recruitment experience for all candidates. As Recruiting and Onboarding Senior Coordinator, you will work directly with both internal and external candidates across all business functions to create a positive, high-touch candidate experience.

Responsibilities:

  • Effectively and proactively communicates with candidates, recruiters, and hiring managers regarding their status and questions within the recruitment lifecycle, especially related to progress of interview scheduling, offer letters, pre-employment and pre-offer checks, and onboarding;
  • Schedules interviews between candidates and Citi employees of varying seniority levels;
  • Generates employment agreement letters, including those that include complex terminologies and legal terms & conditions; 
  • Completes hiring transaction of candidates and processes recruitment-related invoice and payment requests within agreed turnaround time;
  • Ensures 100% compliance with all applicable regulatory requirements and guidelines, including those pertaining to immigration and work authorization;
  • Acts as a change agent–identifies process gaps, trends, or anomalies, and recommends improvements to existing practices; and
  • Supports the Lateral and/or Campus Talent Acquisition Teams through ad-hoc support, including but not limited to:
    • Recruiting event participation and coordination
    • Site-specific reporting activities and forms completion
    • Supporting and managing ad-hoc projects together with Business Analysts and Recruiting Teams

Qualifications:

  • Strong language capability both in Japanese and English is a must
  • Has at least three (3) to five (5) years of experience in recruiting and/or staffing, preferably within the Banking or Financial Services industry;
  • Thrives in a fast-paced environment, following a global service delivery model;
  • Has good communication skills in English, both in oral and written forms;
  • Able to communicate with internal & external stakeholders with professional manner
  • Is customer-focused and detail-oriented;
  • Has effective interpersonal skills and with proven ability to build and maintain strong virtual and in-person relationships with colleagues, clients, and partners;
  • Is team-oriented, with the ability to flex in support of timelines and deliverables;
  • Has the ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion;
  • Has demonstrable proficiency in using HR systems and communication tools, preferably Workday Recruiting and Zoom, among others; and
  • Is adept in using Microsoft Office Suite.

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

Citi Insights

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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