Who we are:
Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.
Who you are:
Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!
If you value people, thrive on change, and take your work (but not yourself) seriously, we’d love to meet you.
About the role:
In this role, you’re not just filling positions — you’re shaping our story in the talent marketplace. You’ll represent our brand, our culture, and our core values: Accountability, Passion, Authenticity, Innovation, and Deliberate action. You’ll own the entire recruitment journey — using a mix of tools, creative sourcing, and genuine human connection to find people who not only excel technically but also embody who we are as a company.
You’ll dig beyond buzzwords to understand how candidates think, collaborate, and deliver. And because you’re part of our People team, you’ll jump in on projects that help Quavo grow smarter, scale stronger, and keep our culture thriving as we evolve.
Responsibilities include:
- Lead full-cycle recruiting for both technical and non-technical roles.
- Build strong, authentic relationships with candidates, hiring managers, and teammates.
- Use automation tool and smart process to boost efficiency, elevate the candidate experience, and improve hiring quality. Experience using Rippling or similar ATS/HRIS systems preferred.
- Evaluate technical candidates for real skill — not just resume keywords.
- Manage hiring across multiple states and time zones in a fully remote setup.
- Assess for fit and alignment, not sameness — you know how to spot people who share our drive, curiosity, and care for doing great work.
- Coach and collaborate with hiring managers to ensure alignment on expectations and cultural fit.
- Champion exceptional candidate experience throughout every touch point, regardless of outcome.
- Partner with the People team on projects that enhance hiring processes, workflows, and engagement.
Required Qualifications:
- 5+ years of full-cycle recruiting experience, including 2+ in Fintech or SaaS.
- Experience recruiting in high-growth or rapidly changing environments.
- Strong relationship-building and communication skills — you make people feel seen and supported.
- Ability to assess technical talent beyond buzzwords and translate complex requirements clearly.
- Passion for Improvement - Comfort using AI and digital tools to streamline workflows and enhance results.
- Organized with a bias for action, collaboration and follow-through.
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What We Do
Quavo is a leading technology partner and strategic advisor, helping financial institutions (FIs) build trust-driven customer relationships through faster, more transparent dispute resolutions. Our mission is to restore financial trust by simplifying fraud and disputes. Quavo's award-winning technology automates the entire dispute lifecycle, from intake to resolution. FIs can pair this end-to-end solution with our expert-led back-office investigation team in one turnkey managed service. Scalable for institutions of all sizes, Quavo’s solutions reduce losses, ensure compliance, and enhance customer loyalty.
