Jobs at Quavo Fraud & Disputes

Deliver and maintain data pipelines, ETL/ELT, and API-driven data products; build RESTful APIs, Node.js backend services on AWS; and develop front-end interfaces using Vue/Vuetify while ensuring data quality, reliability, and integration with financial systems.

Build and lead a GTM enablement function in a fast-scaling SaaS fintech environment. Define enablement strategy, onboarding, certifications, AI-first learning (AI Role-Play), sales methodology adoption (MEDDPICC), content governance in Seismic, manager enablement, release adoption, and measurement of impact to ramp, win rates, and retention. Hands-on leader who will create programs, embed AI, partner cross-functionally, and grow a team over time.

Lead and scale back-office dispute operations: build and run an onshore Phoenix center, manage a ~120-person offshore BPO, own QA/controls and compliance (Reg E/Reg Z), develop procedures and training, forecast volume and SLAs, drive AI/tooling adoption, and serve as the operational client-facing executive.

Lead account-focused demand generation to drive qualified pipeline for financial-services buyers. Design and run ABM, digital, lifecycle, events, and sales-activated programs; align closely with Sales, Revenue Operations, and Product Marketing; measure pipeline outcomes, diagnose conversion gaps, and use AI/automation to optimize full-funnel performance.

Own a portfolio of mid-market to large clients as the primary contact; drive retention, renewals, and expansion. Conduct business reviews and strategy sessions, develop success plans, monitor account health, resolve issues within SLAs, collaborate with Sales/Product/Support/Onboarding, track forecasts and CRM data, and travel up to 25%.