At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
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The Recreation Supervisor will be responsible for creating personalized guest interactions, ensure the accuracy of the bike/golf cart rental process, be competent in all budgetary financials, oversee arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping.
ESSENTIAL FUNCTIONS
Responsible for scheduling associates
Overseeing department cleanliness and department organization
Ensuring all standards are met
Competent handling guest complaints in a professional manner.
This person will be able to train Associates.
They will be a primary resource regarding local weather conditions, incoming and outgoing tides, leisure land and water activities, and bike and golf cart rentals.
QUALIFICATIONS
College Degree or educational equivalent preferred
2 years of managerial experience
Luxury hospitality experience is a plus
Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
Must be organized
Strong verbal communication skills-ability to communicate effectively with guests and vendors
Have a vast array of knowledge about recreational activities applicable to the area.
PHYSICAL REQUIREMENTS
Work tasks are performed indoors and outdoors. There is no effective protection from weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs frequently. Must be able to bend, stoop, squat and stretch to fulfill equipment handling tasks.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- College degree or equivalent education
- Two years of managerial experience
- Luxury hospitality experience
- Customer service experience, including handling and resolving guest concerns
- Strong verbal communication skills with guests and vendors
- Knowledge of recreational activities applicable to the area
- Ability to lift up to 60 pounds regularly
- Ability to push and pull carts and equipment weighing up to 250 pounds
- Ability to stand, walk, bend, stoop, squat, and stretch for equipment handling
What We Do
Montage International is an ultra-luxury hospitality management company founded by Alan J. Fuerstman. It encompasses a distinctive collection of hospitality brands, including the ultra-luxury brand Montage Hotels & Resorts and the luxury hospitality brand Pendry Hotels & Resorts, as well as Montage and Pendry Residences and the management of some of the country's premier golf courses and clubs.
