Recovery Assistant (Product Quality and ASIS) - PT

Reposted Yesterday
Be an Early Applicant
Parañaque City, Metro Manila, National Capital Region, PHL
In-Office
Junior
Real Estate • Retail • Financial Services
The Role
Support recovery operations by handling and documenting returned/transferred products, repacking and returning goods to stock, assembling and pricing items for the As-Is shop, sourcing replacement parts, managing quality claims and scrapping per procedure, printing price tags, and participating in store activities.
Summary Generated by Built In
Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

To support in recovery to fulfill and optimise the recovery operations. Strive towards making a positive experience for our customers, so they will return and shop with us again over time. Use the IKEA tools and expertise of my colleagues to support you in achieving this.

• Support the handling and administration of returned and transferred products with the objective being to minimise loss and maximise profit.
• Carry out some IT data entry works documenting the returned products into appropriate bins.
• Strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• Assist Exchange & Return in sourcing of replacement part or missing parts.
• To re-pack products meant for Back-To-Stock (BTS).
• To assemble products for store themes in the store.
• To handle quality claims of quality issues furniture.
• To scrap quality claim furniture following strictly the procedures.
• To print and stick As-Is price tags on the furniture for sale in As-Is shop.
• To contribute to vitality and take part in in-store activities that are set with my manager.

Qualifications

Fresh graduate; 1 year of relevant working experience, retail preferred
Confident to approach and talk to people
Enthusiastic about work and working with other in a team
Ability to prioritise and organise own work to make efficient use of time available
Good personal discipline

Additional Information

Please apply by 7 July 2026.

Skills Required

  • Fresh graduate
  • 1 year of relevant working experience
  • Retail experience
  • Confident to approach and talk to people
  • Enthusiastic about work and working with others in a team
  • Ability to prioritise and organise own work
  • Good personal discipline
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The Company
HQ: Luxembourg
Year Founded: 1988

What We Do

Ikano Retail is an IKEA franchisee that operates IKEA stores and shopping centers, focusing on creating better everyday lives through retail and real estate development.

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