Jobs at Ikano Retail

Lead IKEA Thailand's home furnishing commercial strategy, drive country-level sales, profit and margin targets, support selling channels and store teams, coordinate pricing, and develop shopkeeper competence.

Plan, execute and optimise digital marketing campaigns across owned, earned and paid channels. Create and edit in-house content (copy, photos, short videos), manage agencies and vendors, coordinate CRM/loyalty and app initiatives, monitor and report on digital performance, and work cross-functionally to ensure brand consistency and campaign delivery to drive awareness, engagement, traffic and conversions for the shopping centre.

Support recovery operations by handling and documenting returned/transferred products, repacking and returning goods to stock, assembling and pricing items for the As-Is shop, sourcing replacement parts, managing quality claims and scrapping per procedure, printing price tags, and participating in store activities.

Lead execution of in-store goods flow processes to ensure efficient replenishment and customer picking. Coach and influence goods flow co-workers, optimize short-term capacity, ensure compliance with safety and IKEA policies, and contribute to store business and logistics action plans.

Lead and execute in-store goods flow processes to ensure efficient replenishment and customer picking. Coordinate space, equipment and people to maximize logistics efficiency, coach goods flow co-workers, enforce safety and compliance, and provide input to store business and logistics action plans.

Sell products and serve customers on the retail floor, assemble furniture, carry out assigned tasks and plans, maintain safety for staff and customers, and work in shifts using basic computer skills while collaborating with the team.

Lead integrated marketing and digital campaigns to drive brand, visitation and sales. Own loyalty programme strategy, partnerships, market intelligence, budgets and performance measurement. Shape digital content governance and customer experience across channels. Manage and develop a marketing team, influencing cross-functional stakeholders and presenting strategic plans to senior leadership.

Support the sales floor: assemble furniture, sell products, assist and serve customers, execute assigned tasks, maintain employee and customer safety, and work scheduled shifts.

Lead and execute in-store goods flow processes to ensure efficient replenishment and customer picking. Optimize short-term capacity, lead goods flow coworkers, ensure compliance with IKEA regulations and safety, and contribute logistics input to store business and action plans.

Support the social media & digital team by planning, creating, scheduling and localising content; monitor trends and engagement; assist on shoots and livestreams; track platform performance and handle administrative campaign tasks.

Proactively assist customers, identify needs, and recommend home furnishing solutions. Use IKEA sales channels, support department action plans and commercial activities, maximize sales while maintaining profitability, manage stock availability and sales space, and contribute to IKEA's social and environmental commitments.

Plan, create and execute social media and search content (stills, video, animation, HTML). Coordinate with sales, e‑commerce, web and agencies; manage publishing, tracking links, SEO/SEM optimization, budgets, and performance measurement. Support campaign adaptations, influencer engagement, social listening, and ad‑hoc tasks to align communications with IKEA brand and commercial goals.

Support and coordinate local marketing and communications for Singapore stores: execute annual local marketing plans, internal communications, PR events, media engagement, store content and channels, crisis support, and sustainability messaging to drive coworker and customer engagement.

Lead local market strategy and execution to grow IKEA's presence in Batu Kawan: develop market insights, drive expansion priorities, run integrated marketing and in-store campaigns, manage community and stakeholder partnerships, track performance and KPIs, provide communications counsel to store leadership, and support store operations including Duty Manager duties.

Provide legal advisory, manage end-to-end contract drafting/review/execution, analyze contractual risk, coordinate dispute resolution with external counsel, ensure statutory compliance, maintain legal templates/SOPs, and administrate the legal unit to support business operations.

Support in-store goods flow to maximize product availability by executing inventory routines, operating goods flow processes and systems, maintaining stock accuracy, and following health, safety and sustainability standards. Work across departments and contribute to team goals and continuous improvement.

Provide friendly, efficient customer service to ensure a positive shopping experience. Handle and resolve customer issues with empathy, record interactions in systems, meet service targets, support delivery/assembly knowledge, escalate as needed, and assist front counter areas when required.

Support the Local Marketing & Communication team with customer research, content and graphic creation, event coordination, internal communications management, and administrative and operational tasks across three Singapore stores.

Support store HR activities by promoting IKEA values, assisting recruitment and onboarding, supporting learning and engagement activities, maintaining HR documentation and personnel files, and contributing to HR improvement projects. Provide co-worker support and administrative assistance, work during weekends/peak periods, and commit to a six-month placement.

The Finance Executive prepares monthly management reports, analyzes financial data, manages cash flows, supervises junior staff, and oversees tax filings and audits.