Jobs at Ikano Retail

Administers product ranges across IKEA selling units, aligns assortment with country strategy, supports forecasting, monitors replenishment parameters, and coordinates new and discontinued product changes. The role provides range planning information, supports new selling unit setup, assists with range selection based on capacity, and collaborates with Sales Leaders, PR&C, and Retail Flow teams to maintain product availability and smooth commercial transitions.

Leads the HR agenda for IPC Shopping Centre, partnering with leaders on workforce planning, organizational change, learning, talent, succession, recruitment, engagement, and employee relations. Oversees HR operations, payroll validation, people cost planning, administration, grievances, investigations, disciplinary matters, and compliance with Malaysian employment legislation. Also contributes to learning, talent, and leadership initiatives across Ikano Centres.

Supports store HR operations, including recruitment activities, applicant screening, interview coordination, onboarding, employment documentation, learning and development, employee engagement events, HR projects, and employee file maintenance. The intern also helps uphold company culture, maintain confidentiality, improve HR processes, and provide administrative support during peak periods, weekends, and public holidays.

Supports shopping centre management through leasing and financial analysis, income forecasting, budgeting, performance reporting, and commercial reviews. The role identifies trends, risks, opportunities, and performance gaps, translating them into management recommendations and actions. It partners with Commercial, Finance, Operations, Development, and Centre Management teams to improve planning, reporting quality, governance, and decision-making across the portfolio.

Creates and publishes engaging copy, photography, video, graphics, and social content for IKEA Singapore. Plans and executes shoots, collaborates with internal teams, agencies, influencers, creators, and vendors, supports community management, monitors content performance, and contributes to campaign reporting and administrative coordination.

Develops and executes personalized loyalty communications, member-exclusive campaigns, content, and omnichannel touchpoints for IKEA Family members. Uses CRM, customer behavior insights, data management, reporting, and dashboards to optimize email, app, digital, and in-store engagement. Ensures communications reflect IKEA’s brand voice and business priorities while strengthening customer relationships, increasing visitation and conversion, and improving customer lifetime value.

Leads MyTOWN’s CRM and loyalty strategy, including membership growth, customer segmentation, lifecycle campaigns, engagement, retention, and performance measurement. Oversees CRM platforms, customer data governance, vendors, budgets, ROI tracking, research, and cross-functional campaign integration. Provides leadership to CRM staff and partners while using customer insights to improve marketing, customer experience, and commercial outcomes.

Ensures IKEA products remain sellable and compliant with Mexican product safety, environmental, health, quality, and legal requirements. Monitors legislation and standards, analyzes impacts, supports product investigations and recalls, liaises with authorities and consumer organizations, and provides compliance training to stores and internal teams. The role also supports product availability, safety reporting, regulatory implementation, and stakeholder communication.

Lead the full finance function, including general ledger, accounts payable, credit control, financial closing, reporting, budgeting, forecasting, cash flow, tax, audit, and regulatory compliance. Manage tenant receivables and recovery actions, strengthen controls and processes, support strategic decision-making, and provide financial insights. Lead and develop the finance team while partnering with leasing, tenant management, operations, legal advisors, auditors, and regulators.

Supports IKEA Singapore’s local marketing and communication team through customer research, brainstorming, content and graphic creation, event coordination, planning, and administrative tasks. Manages store internal communication channels, including digital signage, notice boards, Microsoft platforms, intranet, and store content. The role requires collaboration across three Singapore stores, strong communication and organization skills, Adobe Photoshop and Illustrator proficiency, and availability for retail shifts, weekends, holidays, and a minimum five- to six-month commitment.

Manages tenant relationships and commercial activities for a shopping centre, including lease negotiations, casual leasing, tenant performance analysis, compliance, renewals, databases, events, training coordination, and tenant engagement. Supports leasing, marketing, finance, and operations teams; coordinates fit-outs, deposits, outstanding payments, tenant communications, and operational adherence. Also serves as Duty Manager on weekends and public holidays and contributes to commercial planning and tenant performance improvement.

Manage shopping centre accounts receivable, including tenant billing, rental calculations, invoice issuance, collections, late-payment interest, bank reconciliations, carpark income reconciliation, SST calculations, and financial recordkeeping. Participate in credit control meetings, resolve discrepancies, maintain supporting documentation, and support accounting managers with reporting and follow-up activities.

Supports accounts receivable operations, including invoicing, billing, collections, reconciliations, payment posting, month-end closing, reporting, record maintenance, and resolving billing discrepancies. The intern also assists with tenant financial enquiries and ensures compliance with internal controls and audit requirements.

Provide day-to-day IT operations and technical support for IKEA store systems, including troubleshooting, service desk resolution, system monitoring, patching, malware protection, backups, inventory, compliance, audits, and vendor coordination. Support store IT projects, testing, training, upgrades, documentation, procurement, security activities, and disaster recovery. The role also provides shopping-centre support and occasional weekend or after-hours coverage.

Performs store finance and accounting activities, including sales reconciliation, cash and bank reconciliations, billing, collections, refunds, invoices, petty cash, fixed assets, month-end journal entries, audits, tax documentation, and compliance support.

Leads risk management, compliance, internal controls, safety, security, audits, investigations, emergency preparedness, and business continuity for IKEA Cheras. The role identifies operational and regulatory risks, develops mitigation plans, coordinates audits and corrective actions, delivers compliance and safety training, manages fraud and loss-prevention investigations, and builds relationships with regulators, emergency services, and external providers.

Coordinates B2B sales activities for IKEA for Business, including quotations, purchase orders, invoices, order tracking, client records, presentations, reports, payment and delivery follow-up, and post-sales documentation. The role responds to client inquiries, coordinates with fulfillment and interior design teams, monitors stock and order fulfillment, ensures compliance with IKEA processes, and supports workflow improvements. Strong Thai and English communication, organization, customer service, and digital tool skills are required.

Reviews supplier contracts and supporting documents for completeness, compliance, approvals, signatures, and validity. Identifies and tracks documentation gaps, coordinates with business functions and contract owners to resolve discrepancies, monitors renewal timelines, and prepares progress reports. The role requires strong attention to detail, accurate document review, and proficiency with Microsoft Office, especially Excel and Word.

Leads IKEA Kuching’s business navigation function, overseeing strategic planning, budgeting, forecasting, financial steering, KPI reporting, analytics, governance, risk management, and process improvement. Partners with store leadership to drive fact-based decisions, productivity, profitability, cost efficiency, sustainable growth, and operational execution across the business.

Provides broad HR support across the employee lifecycle, including administration, recruitment, onboarding, payroll coordination, learning and development, performance management, engagement, HR systems, records, and employee relations. Partners with store leaders and country HR teams, maintains compliance and audit-ready documentation, supports talent development and succession planning, and contributes to cross-functional store operations in a multi-skilled retail environment.