May have supervisory responsibilities
Hello Future Recoveries Analyst
At FNB Short Term Insurance, we help customers meet their short-term insurance needs through simple, convenient self-service solutions. If you are energetic, helpful, and customer-centric and passionate about making insurance easier and more accessible for our customers, you are more than welcome to apply.
FNB Short Term Insurance is seeking a dedicated and results-driven Recoveries Analyst to manage a portfolio of recovery accounts, engage with key stakeholders, monitor legal costs, and drive successful recovery outcomes in line with company policies, legal requirements, and industry best practice.
Are you someone who can:
- Maximise recoveries through effective analysis, negotiation, and account management.
- Manage and monitor legal costs and recoverable expenses to achieve cost efficiencies.
- Liaise professionally with attorneys, liquidators, debtors, and other stakeholders to optimise recovery outcomes.
- Monitor and report on recovery portfolios, ensuring timely resolution of matters.
- Maintain expert knowledge of relevant legislation, industry trends, and best practices.
- Assess and mitigate risks through effective portfolio management and analysis.
- Ensure compliance with governance, regulatory, legal, and audit requirements.
You will be an ideal candidate if you:
- Have a Minimum Qualification of a Bachelor's Degree in Finance, Commerce, Accounting, Business Administration, Risk Management, Law, or a related field.
- A relevant postgraduate qualification or professional certification in Credit Management, Collections, Recoveries, Insurance, or Finance will be advantageous.
- Have 1-3 years' experience in recoveries, collections, credit management, insurance recoveries, legal recoveries, or a similar financial services environment.
- Demonstrate the ability to manage a portfolio of accounts, engage with attorneys and liquidators, monitor legal costs, and optimise recovery outcomes.
- Possess strong analytical, negotiation, stakeholder management, and reporting skills.
The ideal candidate will demonstrate:
- Strong analytical and problem-solving skills.
- Excellent negotiation and stakeholder management abilities.
- High attention to detail and a commitment to accuracy.
- The ability to effectively manage multiple recovery matters while delivering timely results.
You will have access to:
- Opportunities to network and collaborate with solutionists specialist teams.
- A challenging and evolving working environment.
- Opportunities to innovate and grow within the Banking ecosystem.
We can be a match if you are:
- Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
- Curious – Believe in insight, creativity, and its power to unlock value
- Deeply Invested – Take initiative and be a leader in your own right
- Valuing differences – Be inclusive, gracious, decent, and humble
- Building Trust not Territory – Create a culture of sharing
- Courage – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same
#post
#fnb
#LI-RM3
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
22/10/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Skills Required
- Bachelor's degree in Finance, Commerce, Accounting, Business Administration, Risk Management, Law, or a related field.
- 1–3 years of experience in recoveries, collections, credit management, insurance recoveries, legal recoveries, or a similar financial services environment.
- Ability to manage account portfolios, engage attorneys and liquidators, monitor legal costs, and optimize recovery outcomes.
- Strong analytical, negotiation, stakeholder management, reporting, and problem-solving skills.
- High attention to detail and ability to manage multiple recovery matters while delivering timely results.
- Postgraduate qualification or professional certification in Credit Management, Collections, Recoveries, Insurance, or Finance.
What We Do
FirstRand is a portfolio of integrated financial services businesses offering transactional, lending, investment and insurance products and services. The group seeks to build long-term franchise value and deliver superior, sustainable returns within acceptable levels of volatility. Its corporate centre houses key functions—including risk, compliance, governance, internal audit, treasury, finance and tax—that support the broader group and its operating businesses.
