Jobs at FirstRand Limited

Manages and grows a banking client portfolio through relationship development, client reviews, tailored financial solutions, cross-selling, and revenue generation. Builds business networks, conducts client engagement activities, promotes digital adoption, resolves service issues, ensures regulatory compliance, maintains accurate records, and collaborates internally to support client satisfaction, retention, profitability, and sales performance.

Provides branch administration and risk support, manages cash and ATM processes, promotes electronic banking adoption, maintains compliance and governance standards, and delivers positive customer service. The role also supports stakeholder relationships, operational efficiency, performance objectives, and collaborative team development within an FNB branch.

Originate, structure, and execute corporate lending transactions while managing client relationships, financial targets, credit applications, pricing, and portfolio risk. The role develops client strategies, identifies new business, performs financial modeling and cash-flow analysis, negotiates financing arrangements, presents proposals to credit committees, and coordinates with Credit, Legal, Distribution, and other internal stakeholders. It also monitors exposures, manages risk indicators, and develops mitigation plans for potential losses.

Serve FNB branch customers promptly and accurately, understand their needs, process requests, and deliver excellent service. Support sales growth through cross-selling, customer acquisition, account-base growth, and migration to digital self-service channels. Monitor sales and service targets, verify transactions and applications, maintain accurate reports, provide administration, and comply with governance, legislative, and audit requirements.

Deliver private clients exceptional financial education and service covering wealth creation, accumulation, protection, and money management. Market relevant financial solutions, manage existing client relationships, generate leads, grow customer accounts, improve retention and sales performance, and support business profitability. Ensure compliance with FAIS, FSCA, statutory, legislative, policy, and governance requirements while producing quality work within deadlines.

Deliver compliant banking sales and service solutions to walk-in and existing customers in a high-volume branch environment. Identify customer needs, recommend and cross-sell suitable financial products, manage leads and follow-ups, promote digital and self-service channels, process transactions, maintain accurate records, and comply with FAIS, FICA, TCF, and internal governance requirements.

Drives new merchant-acquiring business, revenue growth, strategic partnerships, and payment solution adoption. Builds relationships with PSPs, fintechs, and technology partners; designs POS, e-commerce, and integrated payment solutions; negotiates commercial agreements; analyzes market trends; ensures regulatory and card-scheme compliance; collaborates with product, risk, technology, and operations teams; and leads a high-performing team.

Provides tailored banking solutions, builds customer relationships, guides clients toward digital and self-service channels, identifies sales opportunities, ensures compliance, and delivers accurate, empathetic service in a shift-based alternative banking channel. The role requires customer data analysis, product knowledge, ethical conduct, and adherence to established processes and service standards.

Provides regulatory compliance advice and support for a life assurance business. Monitors controls, policies, governance, risks, audits, remediation plans, and legislative changes. Conducts compliance risk assessments, reports findings, educates stakeholders, supports regulatory awareness campaigns, and recommends process improvements. The role requires collaboration with business teams, monitoring of governance committees, risk escalation, and maintaining effective compliance controls to prevent breaches and reputational or financial risk.

Leads specialist activities across correspondent banking, foreign currency clearing, nostro and custody operations. Oversees complex KYC, RMA, regulatory governance, provider performance, payment escalations, commercial analysis and strategic network initiatives. The role engages senior stakeholders and correspondent banks, supports negotiations and RFPs, resolves operational issues, and mentors analysts. Requires deep banking expertise, analytical capability, strong operational discipline and independent judgment.

Develop, test, document, maintain, and enhance medium-to-large applications on the IBM i platform using RPG. Responsibilities include translating requirements into technical designs, troubleshooting production issues, collaborating with cross-functional teams, mentoring developers, and supporting modernization through REST/SOAP web services, APIs, and platform integrations.

Educates Private Wealth clients on wealth creation, accumulation, protection, and money management. Markets financial services solutions, manages lead pipelines, grows client accounts, drives retention and sales, builds trusted relationships, and ensures compliance with relevant financial regulations and governance requirements.

Manage and grow relationships with high-net-worth and ultra-high-net-worth clients, originating new business and increasing assets under management. Provide financial needs assessments, risk profiling, tailored investment recommendations, portfolio reviews, performance updates, and rebalancing guidance. Meet AUM and client acquisition targets, collaborate with investment teams, monitor market and regulatory developments, maintain compliance with SEC and KYC/AML requirements, and support client retention through professional advisory and relationship management.

Manages the end-to-end legal recoveries function for retail credit, including foreclosures, defended portfolios, estates, distressed loans, and cancellations. Coordinates attorneys, sheriffs, executors, and debt collectors; leads collections teams; manages resources and budgets; drives digital collections and quality initiatives; negotiates customer rehabilitation arrangements; ensures compliance and risk mitigation; and uses analytics to improve recovery performance.

Provides customer-focused banking services and compliant financial solutions in a high-volume branch environment. Engages walk-in and existing customers, identifies needs, sells and cross-sells suitable products, manages referrals and follow-ups, processes transactions, promotes digital and self-service channels, and maintains accurate records in accordance with FAIS, FICA, TCF, and internal governance requirements.

Develop advanced analytical methodologies and models to uncover consumer behavior, trends, and commercial opportunities. Translate complex datasets into actionable insights, support strategic decisions, engage corporate clients, and present findings to technical and non-technical stakeholders. The role combines data science, consumer research, behavioral analytics, visualization, and commercial strategy.

Leads customer experience frameworks, service standards, client journey improvements, and CX initiatives within a defined business area. Uses customer analytics, feedback, complaints, and service metrics to identify improvements and inform business decisions. Partners with Operations, Channels, Product, and Compliance to resolve experience issues, ensure governance adherence, and improve customer satisfaction and business outcomes. Requires supervisory experience and cross-functional stakeholder engagement in a regulated environment.

Provides private wealth clients with guidance on wealth creation, accumulation, and protection. Builds trusted client relationships, markets financial solutions, grows sales and customer accounts, manages leads, supports retention and profitability, and ensures compliance with regulatory and organizational requirements.

Develop and maintain scalable, high-performance Angular web applications and reusable UI components. Implement state management, front-end architecture, security practices, CI/CD pipelines, monitoring, and technical documentation. Collaborate with designers, backend developers, clients, and product stakeholders; provide mentorship and technical leadership; estimate timelines; resolve production issues; and participate in Agile ceremonies.

Analyzes client financial information to assess credit exposure, liability, and risk. Performs cash flow modeling, sensitivity analysis, stress testing, and scenario analysis; researches industries and legislation; evaluates credit structures; presents recommendations to management and credit committees; supports junior colleagues; maintains client relationships; ensures governance compliance; and improves credit review processes.