Reconciliation Manager

Posted 10 Hours Ago
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Nairobi, KEN
In-Office
Senior level
Fintech • Information Technology • Payments • Financial Services
The Role
Lead and scale the reconciliation function for a multi-jurisdictional PSP, overseeing daily reconciliation, exception handling, settlements, and financial reporting. Build controls, manage a team, drive automation and systems integration, collaborate cross-functionally, and support audits and regulatory compliance to ensure accurate transaction and ledger integrity.
Summary Generated by Built In

About Us

Virtual Pay International is a leading global Pan-African Payment Service Provider (PSP) regulated in multiple jurisdictions and dedicated to facilitating secure and seamless financial transactions across the continent.

 

About the Role

The Reconciliation Manager ensures that the PSP operates with accurate, transparent, and reliable reconciliation of all payment and financial transactions across the various jurisdictions in which the company is licensed and operates. This role is accountable for developing and managing a comprehensive reconciliation framework that supports financial integrity, strengthens internal controls, facilitates timely settlements, and enables effective collaboration with internal teams and external partners in a highvolume, multimarket payments environment


Key Responsibilities

1. Leadership & Management

  • Lead, build, and continuously enhance the reconciliation function to ensure accurate tracking of all transaction flows, settlements, and ledger balances across markets and products.
  • Develop negotiation, documentation, and implementation of reconciliation policies, standards, procedures, and controls tailored to support international operations.
  • Manage the reconciliation team, set performance expectations, support professional development, and ensure strong succession planning.

2. Reconciliation Operations & Controls

  • Oversee the execution of daily, weekly, and monthly reconciliation processes for transactions across payment rails, banks, Virtual Pay partners, wallets and merchant accounts.
  • Establish and maintain robust reconciliation controls, exception handling workflows, and escalation procedures to promptly resolve discrepancies and exceptions.
  • Monitor reconciliation outcomes for accuracy and completeness; ensure that variances and unresolved items are investigated, analyzed, and addressed in a timely manner.

3. Settlement Oversight & Financial Reporting

  • Ensure reconciliation supports timely and accurate settlement with banking and PSP partners in all operating jurisdictions.
  • Work closely with Finance to validate general ledger balances and support month‑end, quarter‑end, and year‑end close activities related to reconciliation and financial reporting.
  • Prepare and present reconciliation status reports, insights, and key performance indicators to senior leadership.

 4. Process Efficiency & Technology Integration

  • Identify opportunities to automate reconciliation workflows, improve tools and systems integration, and eliminate manual inefficiencies.
  • Partner with Product, Engineering, and IT teams to design and deploy scalable reconciliation solutions that support growth and operational reliability.

5. Compliance & Risk Management

  • Ensure reconciliation practices align with internal controls, risk management frameworks, and applicable regulatory reporting obligations in all jurisdictions of operation.
  • Support internal and external audits with detailed documentation, reconciliation evidence, and risk control validation.

6. Cross‑Functional Collaboration

  • Collaborate with Finance, Compliance, Operations, Treasury, and other business units to resolve reconciliation issues, support new product launches, and address operational risks arising from transaction flows.


Requirements
Qualifications & Experience
  • Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
  • Professional qualifications such as CPA, ACCA, CIMA, or equivalent are highly advantageous.
  • Minimum 5 years’ experience in reconciliation, financial operations, or payment processing functions, preferably within fintech, PSPs, banks, or high‑volume transactional environments.
  • Demonstrated experience managing and scaling reconciliation functions or teams in a dynamic, multi‑jurisdictional operational context.
  •  Expertise in reconciliation principles, financial controls, exception management, and settlement operations.
  • Strong analytical skills with the ability to interpret large data sets, identify trends, and resolve complex discrepancies.
  • Excellent leadership, communication, and stakeholder management capabilities.
  • High proficiency in Excel and familiarity with reconciliation tools, ERP/finance systems, and data analytics platforms.

NB: Kindly note that due to the high volumes of applications we anticipate receiving, only short-listed candidates will be contacted. Only qualified candidates are encouraged to apply.

Virtual Pay is an equal opportunity employer


Skills Required

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • Professional qualification (CPA, ACCA, CIMA) or equivalent
  • Minimum 5 years experience in reconciliation, financial operations, or payment processing
  • Experience managing and scaling reconciliation functions or teams in multi-jurisdictional operations
  • Expertise in reconciliation principles, financial controls, exception management, and settlement operations
  • Strong analytical skills with ability to interpret large data sets and resolve complex discrepancies
  • Excellent leadership, communication, and stakeholder management capabilities
  • High proficiency in Excel
  • Familiarity with reconciliation tools, ERP/finance systems, and data analytics platforms
  • Experience in fintech, PSPs, banks, or high-volume transactional environments
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The Company
63 Employees

What We Do

Virtual Pay International Limited is a leading Pan-African payment service provider and technology firm that offers bespoke global payment solutions. As an International Electronic Money Institution and Visa Principal Acquirer, it enables businesses to securely and seamlessly accept cashless payments via an all-in-one omnichannel platform, powering transactions across Africa, the UAE, Europe, Asia, and Latin America.

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