Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
At Jencap Insurance Services, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policy every time, regardless of the coverage or complexity.
The Receptionist/Office Assistant is the front office administrator. The ideal candidate for this position would possess a working knowledge of office principles and a high level of organization and attention to detail. Our organization is a fast paced, growth-oriented company that is in a constant state of evolution to better ourselves. We are seeking someone adaptable and eager to learn as well as self-motivated and can work independently while being a part of a bigger team.
This role will work in our office in Alpharetta, GA and work a part time work schedule: Monday - Friday 8:30 a.m. to 2:00 p.m.
Responsibilities:
- Answering and redirecting customer phone calls.
- Handling phone calls, following guidelines for call distribution, and managing phone assignment rotation.
- Handle all outgoing mail: seal and stamp all outgoing mail, mail outgoing correspondence, take mail to post office, schedule pickup for overnight packages.
- Labeling, stamping, stuffing, and sending envelopes.
- Printing and managing mailing sheets.
- Handle all incoming mail: pick up mail from the post office or retrieve from the mailbox at the office, open, date stamp, and sort the mail for distribution to the office staff.
- Open and distribute all mail received by other delivery services (UPS, Fed-Ex, etc.)
- Distributing mail to relevant departments.
- Order all office supplies and manage/organize the supply closets.
- Manage office service calls (printers, building services, etc.)
- Learning several different software programs, specific to the insurance industry
- Monitoring front door/security.
- Refilling snacks and supplies.
- Setting up conference schedules.
- Managing break room setup and supplies.
- Running errands (e.g., buying food for P&C department staff).
- Making trips to the post office, applying postage to mailing sheets, and leaving stamped mailing sheets in a designated folder for filing.
- Restocking snacks, managing coffee and office supplies, adding new personnel to the Office Depot account, and ensuring orders are approved.
- Handling miscellaneous assignments from managers and staff.
- Light cleaning and locking up front desk.
- Handling various work tasks for P&C department or direct requests from managers.
Requirements:
- Sufficient knowledge of office principles
- Strong written and verbal communication skills
- Problem solving
- Excellent organization skills
- Ability to multitask while maintaining attention to detail
- Initiative to take adequate steps to succeed
- Ability to prioritize and organize work
- Exceptional interpersonal skills and ability to work effectively in a team environment
- Ability to independently adhere to company policies and procedures with minimal supervision
- Proficiency with Microsoft Excel® is a plus
Qualifications:
- High school diploma
- Minimum 1 year employment in an office environment - helpful but not required
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
What We Do
Jencap comprises ten industry-leading insurance brands that provide unique specialization, unparalleled market access, and nationwide influence. Encompassing expertise from every corner of the industry, Jencap is the ultimate, award-winning insurance family.
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