Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico is looking for a polished, people focused Receptionist to join our close knit team based at the city offices of a leading energy company. This is a role for someone who thrives in a busy, multi tasking environment and takes pride in delivering a seamless, high quality front of house experience.
You’ll be the first point of contact for visitors and clients, providing a warm welcome and ensuring every interaction reflects the exceptional service standards Portico is known for.
Key Responsibilities
- Deliver a professional meet and greet service for all visitors
- Manage a suite of meeting rooms, ensuring smooth daily operations
- Issue security passes and support access control procedures
- Handle courier deliveries, post, and general administrative tasks
- Order and maintain stock levels across reception and office supplies
- Manage permits and coordinate with internal teams
- Replenish and maintain coffee machines
Work collaboratively with on site service providers, including our hospitality partner
Hours: 37.5 hours per week, shifts from 08:30am – 5pm (occasional 07:30am – 4pm shifts)
Salary: £32,000
We’re looking for someone who brings confidence, positivity, and genuine customer service passion.
Essential experience & qualities:
- Previous experience in a front facing role – ideally front of house or reception
- Comfortable working in a fast paced, multi tasking environment
- Strong understanding of what excellent service looks like
- Good level of technology literacy
- Able to work independently and as part of a team
- Professional, proactive, and always ready to go the extra mile
What's in it for you?
- Competitive holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Skills Required
- Previous experience in a front-facing role (ideally front of house or reception)
- Comfortable working in a fast-paced, multi-tasking environment
- Strong understanding of excellent customer service standards
- Good level of technology literacy
- Able to work independently and as part of a team
- Professional, proactive, and willing to go the extra mile
What We Do
WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.
