Receptionist 12 month FTC, 21 hours per week

Posted Yesterday
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Skelmersdale, West Lancashire, Lancashire, England, GBR
In-Office
Entry level
Automotive • Transportation • Industrial • Manufacturing
The Role
Greet visitors and act as first point of contact at Skelmersdale site. Manage incoming calls, coordinate visitors and meeting rooms, handle post, and provide general administrative support to ensure smooth day-to-day site operations.
Summary Generated by Built In

Job Title: Receptionist *12 month FTC, Part-time 21 hours per week*

Location: Skelmersdale

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As Receptionist, you’ll be the first point of contact for all visitors to our Skelmersdale site, delivering a professional and welcoming experience that reflects our values. Alongside front-of-house responsibilities, you’ll provide essential administrative support to ensure the smooth day-to-day running of the site.

You’ll manage incoming calls, coordinate visitors and meeting rooms, handle post, and support general site administration activities, playing a key role in keeping operations organised and efficient.

What We’re Looking For

We’re looking for a friendly, organised, and proactive individual with a strong customer service mindset. You’ll be confident managing a busy reception environment, handling multiple tasks, and communicating effectively with colleagues, visitors, and external contacts.

You’ll be comfortable using IT systems, have great attention to detail, and take pride in creating a positive first impression for everyone visiting the site.

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and  inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.


How to Apply

If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you.

Please complete our online application form and attach your CV!

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to [email protected]

Skills Required

  • Friendly, organised and proactive attitude
  • Strong customer service mindset
  • Confident managing a busy reception environment
  • Ability to handle multiple tasks simultaneously
  • Effective verbal and written communication with colleagues, visitors, and external contacts
  • Comfortable using IT systems
  • Great attention to detail
  • Experience managing incoming calls, coordinating visitors and meeting rooms, handling post and general administration
  • Available for a 12-month fixed-term contract, part-time (21 hours per week)
  • Based in or able to commute to Skelmersdale
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The Company

What We Do

Alexander Dennis is a leading British bus and coach manufacturer based in Larbert, Scotland. As a subsidiary of NFI Group, the company specializes in the design and production of double-deck and lightweight buses, including low and zero-emission models. With over a century of heritage, Alexander Dennis provides bespoke transit solutions to public transport operators and local authorities globally, focusing on sustainability, reliability, and innovation in public transport.

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