Receptionist

Shift: Day Shift, Monday through Friday (with flexibility for coverage on evenings, weekends, and holidays if needed)

Be Part of Something Meaningful - at Londonderry Village! Located in the heart of Palmyra, PA.

Are you ready to make a difference every day?

Londonderry Village is a vibrant, active senior living community that is home to over 620 residents across independent living, personal care, and skilled nursing. For more than 45 years, we've built a workplace where staff are truly appreciated - and where the work you do matters.

We're proud to offer more than just a job. At Londonderry Village, you'll be part of a compassionate, mission-driven team that supports one another. If you're passionate about helping others and want to feel connected to the impact you make, this is the place for you.

Why Work With Us?

Enjoy a wide range of perks and benefits, including:

• Medical, Vision, and Dental Insurance
• Generous Paid Time Off - vacation, sick, and personal days
• 403(b) Retirement Plan with Company Match - up to 8%!
• Company-Paid Life Insurance, Accidental Death, and Short-Term Disability
• Health Reimbursement Account (HRA)
• Wellness Incentives for Annual Checkups
• Employee Assistance Program (EAP)

And that's not all - you'll also have access to onsite amenities that support your well-being:

• Fully equipped Wellness Center with gym, pool, and hot tub.
• Onsite Cafe, Restaurant, and Convenience Store.

Make a difference. Feel valued. Thrive.

Join us at Londonderry Village - and love where you work.

Be the Warm Welcome That Sets the Tone

Step into a vital role where compassion meets professionalism. As a Receptionist, you will be the first point of contact for residents, families, and visitors, and will create a positive and welcoming experience from the moment they walk through the door. This position is more than answering phones – it’s about building connections, providing clear communication, and supporting the smooth flow of daily operations in a fast-paced, caring environment. If you thrive on helping others and keeping things running with a smile, this is the place for you.

Your responsibilities will include:

• Be the First Voice and Friendly Face: Professionally answer and direct incoming calls, delivering clear, accurate messages that ensure seamless communication.
• Create a Welcome Experience: Greet and assist residents, visitors, and guests with warmth and professionalism, guiding them throughout Londonderry Village.
• Coordinate with Precision: Manage reservations for conference rooms, event spaces, and company vehicles, supporting staff scheduling needs.
• Support Resident Engagement: Serve as a backup for taking resident and external room reservations, ensuring smooth access to spaces.
• Prepare for Success: Ensure keys are prepared and available in coordination with scheduled reservations.
• Be a Go-To Problem Solver: Assist residents, families, and staff by submitting accurate work order requests into the WorxHub system.
• Step in Where Needed: Provide backup coverage at other reception areas as required, maintaining consistent service across the community.
• Support Vital Departments: Deliver secretarial and clerical support to departments such as Social Services, Therapeutic Recreation, and Nursing Assessment.
• Keep Volunteer Engagement Flowing: Coordinate volunteer receptionist and greeter schedules when needed to ensure coverage.
• Handle Sensitive Info with Care: Retrieve Face Sheets from the Electronic Health Record (EHR) system to support care planning.
• Communicate with Families Promptly: Prepare and send care plan meeting notifications to agents under Power of Attorney via mail or email in a timely and accurate manner.
• Pitch in Where it Counts: Take on additional duties as assigned to support the overall mission and smooth operation of Londonderry Village.

• What You Bring to the Table

• Educational Foundation: A high school diploma or GED is required to get you started on this exciting path.
• Proven Expertise: Minimum of 2 years of relevant, hands-on experience to hit the ground running and contribute from day one.
• Tech-Savvy and Microsoft Office Pro: Confidently navigate tools like Word, Excel, and Outlook to get the job done efficiently and effectively.