Description
Gateway Rehab has a wonderful opportunity for a PRN Receptionist who provides administrative and front desk support for our Inpatient Residential Programs at our Center Township, PA facility. This position receives frequent supervision and instruction.
Responsibilities
- Provides information to patients, families, physicians, and visitors regarding Gateway Rehab and its programs.
- Greets patients and family/friends as they are coming in to begin the admissions process.
- Copies photo ID, insurance card, and prescription card of all new admissions if available.
- Coordinates scheduled appointments with the Admissions Department.
- Serves as communication liaison during emergencies.
- Performs routine administrative assistant duties; types any memos, forms, letters, etc. as needed.
- Accurately distributes patient belongings that have been dropped off at the front desk, as necessary.
- Manages multiple tasks simultaneously while maintaining a calm and professional demeanor.
- Manages stressful situations and maintains composure during high-pressure scenarios.
- Ensures the waiting area is clean and comfortable.
- Performs all other duties as assigned.
- Attends mandatory GRC training and in-services.
Knowledge, Skills, and Abilities
- Proficient use of computers.
- Excellent communication skills and telephone etiquette.
- Ability to communicate effectively and pleasantly.
- Ability to use a keyboard.
- Good typing skills.
Requirements
- High school diploma or equivalent required; some college preferred.
- Knowledge of 12-step programs and/or addictions preferred.
Additional Requirements
- Pass PA Criminal Background Check
- Obtain PA Child Abuse and FBI Fingerprinting Clearances
- Pass Drug Screen
- 2-Step TB Test
Work Conditions
- Substance Use Disorder Treatment Center
- Office-based
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
Skills Required
- High school diploma or equivalent
- Some college
- Knowledge of 12-step programs and/or addictions
- Proficient use of computers
- Excellent communication skills and telephone etiquette
- Ability to use a keyboard
- Good typing skills
- Pass PA Criminal Background Check
- Obtain PA Child Abuse and FBI Fingerprinting Clearances
- Pass Drug Screen
- 2-Step TB Test
- Attend mandatory GRC training and in-services
What We Do
Gateway Rehabilitation Center is a private, not-for-profit organization dedicated to the prevention, treatment, education, and research of substance abuse and alcoholism. As an internationally recognized leader in addiction treatment, it provides a compassionate and individualized approach to recovery, offering a comprehensive array of services tailored to adolescents, youth, and adults.
