We are Bionic, and we're on a mission to make life radically easier for small business owners, building a one-stop shop for all their business essentials, and giving them an experience so good that they trust Bionic to sort everything for them, forever.
We’re building something extraordinary - a one-stop shop that makes life radically easier for small business owners. That same energy flows through our workplace: fast-paced, high-impact, and buzzing with innovation.
The role
As we continue to grow, we’re looking for a Receptionist to join our Luton site, who shares our drive and wants to be part of a team that’s doing its best work every day.
We are seeking a friendly and organised individual to add to our culture and help ensure our office runs smoothly, at all times. In this role you will be the primary point of contact for staff, visitors and contractors providing excellent customer service and ensuring the smooth operation of daily office activities.
Key responsibilities:
- Greet and welcome visitors in a warm professional and friendly manner
- Manage incoming and outgoing staff/ visitors via our scan in system (Net2)
- Issue visitor and staff passes
- Accept daily deliveries and post
- Schedule meeting rooms and maintain the reception calendar
- Ensure the reception area and downstairs kitchen is clean and tidy
- Assist with administrative tasks such as document preparation and printing
- Order weekly office supplies
- Order stationery and maintain stockroom
- Monitor of reception CCTV
- Lock up of revolving door / emergency exit doors at the end of each day
About you
You’ll have proven experience in a similar type role. You’ll also be able to demonstrate:
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Proficiency in computer software (Microsoft Office)
- Ability to multitask and stay organised in a fast-paced environment
- Professional appearance and demeanour
About Bionic Group
Bionic has over 550 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves.
Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward.
Benefits
We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
Enhance your health & wellbeing 🌱
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
Taking time away from work 🏖️
- 25 days annual leave (3 to be taken over Christmas shut down period) plus the 8 UK bank holidays, increasing with tenure
- 1 paid family/religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
Family matters: for the special moments 🏠
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
- Flexible working options & a hybrid work approach
Financial wellbeing 💸
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
Recognition 🌟
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Skills Required
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Proficiency in computer software (Microsoft Office)
- Ability to multitask and stay organised in a fast-paced environment
- Professional appearance and demeanour
What We Do
Bionic is an expert comparison service for SMEs. Our experts compare trusted UK business suppliers and talk customers through the results on their screens. We’re the UK market leader, established for over a decade, with more than 200,000 UK businesses helped. Rated Excellent on Trustpilot. Bionic is 7th in the Sunday Times ‘best companies to work for’. Our amazing people and high-performance culture are a key part of our business strategy. We’re part of something bigger than any one of us, and our energy and passion is striking. Sign-up to The Backbone, our newsletter for anyone who owns, runs or works at a SME: https://thebackbone.substack.com/p/coming-soon
