JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As JLL's Receptionist, you'll be the distinguished face of our client's organizationsetting the tone for excellence from the moment guests and employees walk through the door. This dynamic role combines sophisticated front desk hospitality with strategic facilities coordination, making you essential to daily operations and the overall workplace experience. You'll manage everything from creating memorable first impressions and coordinating complex meeting logistics to supporting facility maintenance and vendor relationships. Your exceptional organizational skills and professional presence will directly contribute to maintaining a seamless, world-class corporate environment that reflects both JLL's commitment to service excellence and our client's brand standards.
What your day to day will look like:- Greet all visitors and employees with professionalism and warmth, managing check-in procedures, badge issuance, and coordination with appropriate personnel while maintaining detailed visitor logs and security protocols.
- Manage all incoming communications including phone calls, emails, and correspondence with efficiency and polish, ensuring prompt responses and seamless message routing across the organization.
- Coordinate meeting room reservations and ensure flawless setup with required technology, equipment, and refreshments, working collaboratively with client personnel to deliver exceptional service.
- Maintain an immaculate reception area and conduct systematic office space inspections, proactively identifying maintenance needs and coordinating with vendors and service providers to address issues promptly.
- Oversee office supplies inventory with strategic planning and cost optimization, while managing mail, package, and courier services with precision and confidentiality.
- Administer access control systems, key distribution, and security badge management, ensuring strict adherence to safety protocols and maintaining emergency equipment and evacuation procedures.
- Process facilities-related invoices and purchase orders, maintain detailed records for vendor contracts and service agreements, and provide comprehensive administrative support across departments as needed.
- High school diploma or equivalent required; associate degree or relevant professional certification strongly preferred.
- Minimum 3-5 years of proven experience in reception, administrative support, or facilities coordination within corporate environments.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and sophisticated office equipment operation.
- Exceptional verbal and written communication skills with refined professional phone etiquette and demonstrated customer service excellence.
- Superior organizational and multitasking capabilities with unwavering attention to detail and ability to maintain composure in high-pressure, fast-paced situations.
- Comprehensive understanding of building systems, maintenance requirements, health and safety regulatory compliance, and security protocols.
- Professional appearance and demeanor with demonstrated reliability, discretion, and commitment to maintaining confidentiality of sensitive information.
- Extensive experience in corporate office environments or commercial real estate settings with a proven track record of excellence.
- Proficiency with CMMS (Computerized Maintenance Management Systems), facility management software platforms, and visitor management systems.
- Comprehensive knowledge of workplace health and safety standards, compliance requirements, and regulatory frameworks.
- Advanced troubleshooting capabilities for office equipment, technology systems, and building infrastructure challenges.
- Proven vendor management and contract coordination experience with demonstrated focus on cost optimization.
- Conflict resolution and diplomatic communication skills for effectively managing challenging interpersonal situations.
- Bilingual capabilities and cross-cultural communication expertise to serve diverse client populations.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
60,000.00 – 70,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Skills Required
- High school diploma or equivalent required; associate degree or relevant professional certification strongly preferred
- Minimum 3-5 years of proven experience in reception, administrative support, or facilities coordination
- Advanced proficiency in Microsoft Office Suite
- Exceptional verbal and written communication skills
- Superior organizational and multitasking capabilities
- Comprehensive understanding of building systems and maintenance requirements
- Professional appearance and demeanor
JLL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
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Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
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Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.
JLL Insights
What We Do
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
