Receptionist

Job Title:

Job Description:

Receptionist – Entegris
Location: Bedford MA, (occasional travel to Billerica MA)
Position Type: Full-Time, On-site

About the Role:

Entegris is seeking a professional, customer-focused Receptionist to join our administrative team. This role is the first point of contact for employees, visitors, and customers, and is essential to keeping our front office operations running smoothly. The ideal candidate is organized, proactive, and comfortable managing multiple responsibilities in a dynamic environment. 

The hours for this position is 8 am to 5 pm, Monday-Friday.

Key Responsibilities 

• Front Desk Support: Greet and assist employees, visitors, vendors, and customers in a friendly and professional manner. Answering incoming calls and transferring to the appropriate employee.  

• ServiceNow Ticket Management: Create, update, and resolve administrative ServiceNow tickets related to office support. 

• Seating Assignments: Manage employee seating assignments and coordinate with office services when changes are needed.  

• Badge & Security Access: Process and manage CCURE badge access requests for employees and visitors. 

• Office Support: Oversee daily front office tasks including coffee ordering, printer and mail rounds, supplies coordination, and general workspace upkeep. 

• Coverage at Bedford Location: Provide occasional on-site coverage at our Bedford facility as needed. 

• Vendor Safety Training: Administer safety training and sign off to contractors. 

• Visitor Management: Coordinate visitor check-in and ensure compliance with Entegris security procedures. 

• Preventative Maintenance: Closing out weekly PM’s using SAP 

Qualifications 

• Prior administrative, receptionist, or customer service experience preferred. 

• Strong communication and interpersonal skills. 

• Ability to multitask in a fast-paced environment. 

• Comfortable using systems such as ServiceNow, Microsoft Office Suite, and/or visitor management tools. 

• Must be able to travel occasionally between Billerica and Bedford locations based on business needs. 

What We Offer: 

At Entegris, we invest in providing opportunity to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values. 

Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. 

• Generous 401(K) plan with an impressive employer match  

• Excellent health, dental and vision insurance packages to fit your needs  

• 11 paid holidays a year 

• Paid time off (PTO) policy that empowers you to take the time you need to recharge 

• Education assistance to support your learning journey 

• Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence. 

• Annual Incentive plan: You will be eligible for an annual incentive plan.

• Pay range for this role starts between $23 and $25 per hour depending on experience.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.