Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are seeking an experienced Receptionist to proactively manage the relationship with our clients and service providers to ensure service delivery expectations are exceeded.

The role will provide high-level support to the Facilities Management team, with a main focus on maintaining an outstanding level of service in the facilities and administration business areas.

You will be working alongside the Account Team and providing operational management of our clients' facilities to ensure the appropriate and efficient operation of all physical aspects, which encompass safe and productive environments for the occupants.

Responsibilities:

Operations Support

• Provide superior customer service to meet on-site client expectations

• Provide vendor management support by ensure subcontractors perform to the required standards (including inspection of vendors’ works)

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

• Provide support for conferences by coordinating conference room booking and preparing conference rooms for meetings, including ordering catering as required 

• Perform weekly consumables order; receive and store as required; and provide receipts to PFM for records

• Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy

• Organise specialty cleaning as required

• Provide administrative support to Contract Administrator as required to ensure staff obtain and maintain security clearances 

Health, Safety and Risk Management

• Assist in carrying out safety procedures when needed

• Assist in the property risk management program

• Follow established escalation procedures and incident reporting procedures

• Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Key skills:

• Proficient in English and communications via Telephone, email and Microsoft suite of product

• Experience in property / facilities / project management related fields.

• Experience in Receptionist roles and able to provide support on short term basis

• Demonstrated knowledge of technical services.

• Ability to deal with a variety of complex issues concurrently, within tight operational deadlines.

• High numerical skills with the ability to manage details and develop systems for contract financial management

• Advanced skills in Excel

• Sound computer skills including Microsoft suite Microsoft Word, Access and Power Point etc.

• Analytical and / or financial experience

• Experience in PPM systems

• Experience in the use of JDE or similar financial system

• Excellent communication, organisation and interpersonal skills

• Goal oriented and focused on meeting performance targets.

• Excellent client service and communication skills.

• Ability to work well in a team environment.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.