Receptionist

Interactive Brokers Hong Kong Limited is seeking a professional and detail-oriented Receptionist to manage front-of-house operations and provide administrative and clerical support. The successful candidate will be able to work independently in a fast-paced environment and deliver exceptional client service.

Partnering with another receptionist, you will provide a full spectrum of secretarial and administrative support, including:

• Perform general reception duties, including greeting guests and collecting initial account opening documentation from external clients.
• Answer phones professionally, field calls, address inquiries or redirect as appropriate, and distribute messages promptly.
• Manage all incoming and outgoing mail, faxes, parcels, and delivery arrangements.
• Maintain meeting room schedules, update calendars, and coordinate meeting logistics.
• Order office and pantry supplies; maintain inventory and stock levels.
• Manage pantry items such as tissue paper, milk, tea, sugar, and beverages.
• Coordinate catering orders for staff.
• Arrange travel and accommodations for team members.
• Assist with the execution and filing of corporate documents.
• Maintain a client-focused approach, ensuring timely, effective, and efficient service delivery that meets both internal and external expectations.
• Perform other ad hoc tasks and administrative duties as assigned by management.

• Exceptional client service skills.
• Friendly, presentable, and professional demeanor.
• Strong attention to detail and ability to complete tasks accurately and efficiently.
• Proactive, flexible, and responsible team player.
• Ability to work independently and manage multiple responsibilities.
• Fluent in Cantonese, Mandarin, and English.
• Proficient in Microsoft Office applications and Chinese word processing.
• Prior office experience is an advantage.
• Immediate availability preferred.

• Competitive Salary, annual performance-based bonus, and stock grant
• Excellent health and welfare benefits, including medical, dental, specialist, and inpatient  
• Competitive package of Annual Leave
• Daily lunch ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Unique opportunity to gain exposure to global financial products, markets, and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence