As a team, we’ve launched five satellites into orbit, signed ten commercial deals worth over $1 billion in revenue, raised over $750 million from top global investors, and recruited a team of over 400 world-class engineers. We all work out of our (legendary) San Francisco office, which was once used to build ships during the World Wars.
Our satellites, which operate from geostationary orbit (GEO), weigh only 400 kg and utilize a proprietary software-defined radio payload. Each satellite can connect over two million people, and we’re very excited for the impact we’ll soon have in the Philippines, Peru, Mexico, and more!
Backed by substantial funding and a passionate, collaborative team, we offer a rewarding work environment where you'll learn and make a significant impact, no matter where you are in your career.
As the Receptionist, you are the face of Astranis! Your job is to ensure that everyone who walks through the door feels at home - where guests and employees alike have a positive experience. You’ll have visibility across many parts of the business and be closely involved in the daily operations of the office and culture. We are growing at a rapid pace, and you’ll play a key role in holding everything together as we continue to reach new milestones. We’re looking for someone with a positive, outgoing attitude, a knack for stellar first impressions, and a passion for creating a fun, social, and engaged office environment.
Role
- Ensure that the lobby is always presentable, polished, and professional.
- Deliver best-in-class customer service from the front desk, ensuring guests and employees have a welcoming and seamless experience.
- Support employees and visitors in the office with ad hoc questions, guidance, and assistance as needed.
- Respond to and resolve service requests promptly.
- Plan and assist with internal events, such as happy hours, VIP visits, and company-wide celebrations.
- Oversee front-of-house operations including visitor and badge management, food and beverage deliveries, shipping/receiving, and office supply management.
Requirements
- At least 1 year of front-of-house experience with responsibilities across operations and service delivery.
- A strong passion for creating a world-class Astranis experience.
- Excellent communication skills, including the ability to draft clear and professional office-wide communications.
- Proven organizational skills with the ability to manage multiple workstreams and priorities.
- Customer-focused mindset, always striving for high-quality, timely resolutions.
- Ability to stay adaptable and calm in fast-moving or ambiguous situations.
- Proficiency with Google Workspace or MS Office, and comfort learning new tools and applications quickly.
- Experience with budget tracking and procurement.
- Must be onsite 5 days a week.
Bonus
- Experience planning and executing events, from team gatherings to executive visits.
- Hands on experience managing vendors and contracts.
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What We Do
Astranis is building small, low-cost telecommunications satellites. Our mission is to help get online the 4 billion people who are without internet access.
