Receptionist

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Team as a Receptionist located in our Northern Virginia office.

We are seeking a skilled customer service/hospitality professional who thrives in a fast-paced environment. The ideal candidate possesses the ability to multi-task and has strong decision-making abilities while delivering efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will approach challenges calmly with confidence. Excellent communication skills are essential in this role along with a commitment for delivering exceptional client service.

This role will be based in our Northern Virginia office, and is an in-office position.  This role reports to the Senior Office Services Manager. 

Position Summary

The primary focus of the Receptionist is to act as the first point of contact for visitors and to manage the flow of incoming calls to the office. The Receptionist may also perform a variety of administrative tasks to support the office needs. Candidate should also be flexible to work overtime as needed.

Key Responsibilities

• Acts as first point of contact for all visitors, greets visitors, and promptly notifies internal parties of arrival

• Answers incoming calls and directs them appropriately

• Coordinates conference room reservations and proactively monitors conference room schedule to avoid conflicts and resolves minor issues relating there to

• Coordinates transportation needs for internal and external customers, including cabs and car services to airport, court, etc.

• Reserves visitor offices as needed and accommodates visitors upon arrival

• Accurately and thoroughly maintains visitor log

• Ensures all visitors check in at reception immediately upon arrival to maintain security

• Maintains high degree of professionalism and confidentiality

• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Qualifications

Skills & Competencies

• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation

• Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others

• Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented

• High attention to detail, outstanding organizational skills, and the ability to manage time effectively

Education & Prior Experience

• High School Diploma; College Degree in Hospitality Management is a plus

• Minimum five years of experience as a receptionist or other hospitality or office services position in a professional environment

Technology

• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required

• Exceptional computer skills with the ability to learn new software applications quickly

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.