Receptionist

JOB DESCRIPTION
This role is on-site (5) days a week at our downtown Chicago office. Conveniently located near Ogilvy, Union Station and the el. Hours can be 7:00 am-3:30 pm or 8:00 am - 4:30 p.m.
RESPONSIBILITIES

• Greet and direct clients, applicants, vendors, employees and visitors entering the reception area.
• Ensure all visitors are verified and entered into the I-Visitor system.
• Issue and retrieve temporary visitors badges as necessary.
• Receive and answer all incoming telephone calls, appropriately directing calls and inquiries when needed. Ensures the correct functioning of conference center.
• Conduct daily walkthrough to ensure space is ready for use, AV equipment and furniture are in proper location and in good working order, lights are working, and area is clean.
• Respond to all requests from conference center users requiring porter, catering and AV equipment support.
• Problem solve to assist and when necessary, contact catering or utilize appropriate facilities and IT departments.
• Oversee self-service conference rooms managed through internal reservation system.
• Audit reservations to confirm all required information is present.
• Resolve conflicts if situations arise when conference rooms are double-booked.
• Provide oversight to coffee bar and pantry.
• Organize taxi and chauffer bookings when requested. Maintain confidentiality at all times.
• Read and follow the UL Solutions Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• Higher Secondary Education (High School Diploma) and generally one year of customer service or receptionist experience.
• Demonstrated ability to respond appropriately to customer needs.
• Demonstrated ability to successfully multi-task and troubleshoot basic technical issues.
• Demonstrated ability to work effectively with a diverse population.

• Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 129 years and is deeply engrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.