Receptionist

Posted 3 Days Ago
Be an Early Applicant
Katy, TX
1-3 Years Experience
Events • Gaming • News + Entertainment
The Role
The Receptionist at Andretti Indoor Karting & Games is the first point of contact for guests, responsible for welcoming visitors, answering phone calls, managing messages, and performing clerical duties. They ensure guest satisfaction and maintain a clean and secure reception area while working as part of a team.
Summary Generated by Built In

Andretti Indoor Karting & Games is seeking a Receptionist to join the team at our Katy location

  • $16 per hour!

POSITION SUMMARY

An Andretti Receptionist is the critical first point of contact for guests and event clients. They are responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

  • Welcome visitors by greeting them in person, email or the telephone.
  • Answer the telephone within the 2-ring guideline and follow up on any calls missed.
  • Check, respond and disperse any voicemails or messages received to the appropriate persons.
  • Communicate and screen calls for department manager and other Andretti management personnel.
  • Maintain office security by following safety procedures and controlling access to reception desk.
  • Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing.
  • Receive and sort daily mail and deliveries.
  • Create and run documents using any Microsoft Office Suite Application.
  • Anticipates and responds to Guests in a friendly and positive manner with a sense of urgency.
  • Assists with Guest recovery and notifies manager to ensure positive Guest experiences.
  • Constant working knowledge of Andretti brand, product and policies and procedures.
  • Communicates clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
  • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
  • Observes, instructs and monitor Guests for safety and guideline adherence.
  • Attends all required department and company meetings and training sessions. 
  • Maintains a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures. Knowledgeable of facility emergency procedures.
  • Performs Opening, Running and Closing department duties as assigned.

Andretti Indoor Karting & Games can be the Starting Line for your Career

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our six AIKG locations are currently in Florida, Texas & Georgia and feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and sophisticated restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.

  • We start our non-tipped entry level positions at $16 per hour!
  • We are DRIVEN to develop, train and promote from our entry level positions!
  • Support for ongoing professional development and training.

Skills & Requirements

  • High School Diploma or equivalent.
  • The desire and ability to be pleasant, upbeat and sociable throughout the workday. 
  • Work varying days, nights, holidays and weekends.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Walk or stand for extended periods of time.
  • Must be able to lift up to 15 lbs. on a regular and continuing basis
  • Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 25lbs.
  • The ability to communicate quickly and accurately
  • The work environment may include bright, dim or flashing lights and loud sounds
  • Requires manual dexterity to use and operate all necessary equipment
  • Be able to understand, follow and maintain safety standards at all times

Top Skills

Microsoft Office Suite
The Company
HQ: Orlando, FL
425 Employees
On-site Workplace
Year Founded: 1999

What We Do

Andretti Indoor Karting and Games is headquartered in Orlando, FL and was established in Roswell, GA in 1999. Our 100,000+ sq ft entertainment and event destinations feature high-speed super-karts on multi-level European-style tracks, state of the art arcade, 7D Xperience, professional racing simulators, Hologate, Hologate Blitz, Omniverse, Hyperdeck, two-level laser tag, Mini-Golf and boutique or duckpin bowling. Each location is also home to a scratch restaurant/bar delivering fresh, American favorites and in-house gourmet catering to over 6,000+ square feet of event and meeting space. Locations are currently located in Marietta, GA; Buford, GA; Orlando, FL; San Antonio, TX; The Colony, TX; and Katy, TX. For more information, please visit www.AndrettiKarting.com.

The company also owns and operates the Andretti Thrill Park in Melbourne, FL. This outdoor park opened in 1999, and features five go-kart tracks, miniature golf, laser tag, rock wall, ropes course, family spinning coaster, batting cages, Andretti Challenge super-karts, paddle boats, kiddie rides and the largest arcade in the space coast. For more information please visit www.andrettithrillpark.com .

Since 1999, the Andretti facilities have entertained more than 80 million guests.

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