Front Desk Administrative Assistant

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why choose HUB?

Throughout our network of more than 530+ HUB offices across North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• Are a self-starter willing to invest time and energy to learn the technical aspects of our business

• Actively foster and maintain strong positive relationships in a team environment

• Display a positive, professional, and enthusiastic attitude

Here’s where you come in:

We are currently seeking a Front Desk Administrative Assistant to join our team! This position plays a key role in the overall client and employee experience for our Bothell location. If you are a detail-oriented person who possesses enthusiasm and readiness to bring fresh ideas and skills to our team, then this may be the perfect role for you!

Ideally, you’ll be well versed in customer service, with excellent verbal and written communication skills. The position requires high attention to detail, accuracy, and initiative. The ideal candidate will have at least two years of experience in a professional office environment. A background which includes Accounts Receivable experience is helpful. The Front Desk Administrative Assistant works with Microsoft Office products (Teams, Outlook, Excel and Word) daily, and the individual selected for this position will demonstrate strong aptitude in these applications.

Responsibilities Include:

• Represent the company as the first impression for clients and employees contacting or coming into the Bothell office

• Answer incoming calls for the office and check the general mailbox voicemails, routing them to the appropriate department or employee

• Greet walk-in clients, visitors, and vendors

• Accurately and appropriately process client payments and carrier commission checks

• Assist management and other support staff with general office administration

• Direct incoming packages to the appropriate location and prepare outgoing shipments, including processing overnight mail requests

• Triage emailed print requests to other members of the administration and facilities team

• Manage access controls with keycards and/or door codes for your assigned office location

• Assist any department with printing, assembling, binding, and mailing projects

• Assist with planning, set up and clean up for in-office events and celebrations

• Maintain the local office’s onsite communication boards for upcoming employee events and company initiatives

Here’s what we can offer:

At HUB, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage with bonus opportunities and offering great benefits like:

• 401(k) plan where the Company matches 50% of the first 6% you contribute

• Paid parental leave

• Medical, dental, and vision options

• Robust wellness program

• Paid vacation, paid holidays, floating holidays and more!

The compensation range for this position is $20.00 to $24.00 per hour and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

We offer a large selection of benefits that are customizable to fit your personal needs - a portfolio of both comprehensive and affordable choices.

Our work environment encourages critical and independent thinking, problem-solving and project-management.  We trust our employees to make good decisions for our clients and we give them the space to do that. 

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee regularly is required to sit, stand, use hands to place, finger, handle or feel objects, tools or controls, and talk or hear. The employee must lift and/or move up to 40 pounds occasionally. Specific vision abilities required by this job include close vision.

Like us so far?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!

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Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experienceRequired Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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