Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.
Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.
Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.
This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.
Job Summary
We are seeking a part-time Receptionist to join our front-of-house team based in our New York office. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting and welcoming them to Darktrace.
Responsibilities:
- Acting as the first point of contact for visitors, providing a warm and professional welcome
- Directing visitors to the appropriate person and office
- Answering, screening and forwarding incoming phone calls
- Ensuring the reception area is tidy and presentable, with all necessary stationery and material
- Receiving, sorting and distributing daily post and deliveries
- Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Ordering front office supplies and keeping inventory of stock
Candidate requirements:
- We are looking for a professional, helpful and capable individual who has some previous reception or front of house experience (essential)
- Excellent written and verbal communication skills, and you'll enjoy interacting with people (essential)
- A professional and warm attitude, with a strong customer service focus; you'll be happy to assist wherever you can to make our guests and visitors feel welcome (essential)
- Excellent organisational skills (essential)
- Ability to be resourceful and proactive when issues arise (essential)
- Hands-on experience with office equipment (e.g. scanners and printers) (essential)
Benefits
- 100% medical, dental and vision insurance, plus dependents
- Paid parental leave
- Pet insurance
- Life insurance
- Commuter benefits
- 401(k)
Schedule: This is a part-time role, standard working hours are 8:30 - 5:30 on Tuesday, Wednesday and Thursday.
Compensation: $16.00 - $20.00 per hour
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What We Do
Darktrace, a global leader in cyber security AI, delivers world-class technology that protects over 5,500 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks.
The company’s fundamentally different approach applies Self-Learning AI to enable machines to understand the business in order to autonomously defend it.
Headquartered in Cambridge, UK, the company has 1,500 employees and over 30 offices worldwide.
Darktrace was named one of TIME magazine’s ‘Most Influential Companies’ for 2021.
