Receptionist

Posted Yesterday
Be an Early Applicant
Orchard Park, NY, USA
In-Office
16-17 Hourly
Entry level
Edtech
The Role
Provides professional customer service at the reception desk, answers and directs calls, assists campus visitors, records messages, updates CRM lead and appointment data, processes Admissions correspondence, and supports the Admissions Office Assistant and Directors of Admissions.
Summary Generated by Built In

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families.

Apply now to join our team of student-focused associates!


Job Summary: 

1. Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers)
2. Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department.
3. Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed.
4. Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments).
5. Processes correspondence for Admissions department as needed.
 
6. Assists Admission Office Assistant as needed.
7. Performs all other assigned duties by the Directors of Admissions.

Salary:

$33,000- $36,000 ($15.86 - $17.30 per hour)

This position is eligible for overtime.

Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Qualifications Skills Required Detailed Oriented Intermediate Preferred Microsoft Office Intermediate Team Player Intermediate Communication Advanced Organizer Intermediate Behaviors Required Team Player: Works well as a member of a group Dedicated: Devoted to a task or purpose with loyalty or integrity Education Preferred Some college or better. Experience Preferred Organizational skills. Excellent communication skills. Ability to multi-task. Previous receptionist experience a plus. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Detailed-oriented
  • Intermediate Microsoft Office skills
  • Advanced communication skills
  • Intermediate organizational skills
  • Ability to work as a team player
  • Ability to multitask
  • Some college or better
  • Previous receptionist experience
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The Company
HQ: Orchard Park, NY
2,600 Employees
Year Founded: 1854

What We Do

Bryant & Stratton College is a private, nonprofit higher-education institution offering career-focused diploma, associate, and bachelor's programs. It combines practical instruction with real-world experience and provides flexible options including on-campus, blended, remote, and online learning. Its programs span areas such as healthcare, technology, legal studies, business, and graphic design, while its mission emphasizes personalized learning and preparing students for career and life pursuits.

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