The Role
Serves as the first point of contact for clients, visitors, and employees. Manages front desk operations, calls, visitor access, concierge services, lobby presentation, maintenance requests, supplier access, complaints, and emergency support while maintaining safety, security, and service standards in a high-tech facility.
Summary Generated by Built In
ABM is seeking a polished and customer focused Receptionist to represent our brand as the first point of contact for clients, visitors, and employees. This role supports front desk operations, visitor and concierge services, and administrative coordination while maintaining a professional, secure, and welcoming environment. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to multitask in a fast paced, high-tech facility while upholding ABM’s service standards, safety protocols, and commitment to exceptional workplace experiences.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Responsibilities- Front Desk Management
- Answer and direct incoming calls using standard greetings and service protocols.
- Activate and manage “out of hours” switchboard for emergency and non-emergency inquiries.
- Visitor & Lobby Services
- Greet visitors and employees professionally, ensuring compliance with security and safety protocols.
- Maintain reception and lobby areas in a neat, orderly, and brand-reflective manner.
- Concierge Services
- Direct visitors and customers to the proper building/room for their meeting and get in contact with the proper people that they are here to see.
- Suggest and Coordinate off campus activities and accommodations if necessary for out-of-town guests and visitors.
- Administrative Support
- Assist with maintenance requests by entering service tickets and coordinating supplier access.
- Address complaints or requests promptly and escalate to relevant stakeholders.
- Compliance & Safety
- Ensure adherence to facility-specific language and service standards.
- Support emergency response protocols when required.
- High school diploma or equivalent; additional certification in office administration is a plus.
- Experience in semiconductor or technology industry environments.
- Basic knowledge of safety and compliance standards.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced, high-tech environment.
- Familiarity with facility management systems and basic administrative tools.
- Professional demeanor and attention to detail.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
Skills Required
- High school diploma or equivalent
- Experience in semiconductor or technology industry environments
- Basic knowledge of safety and compliance standards
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced, high-tech environment
- Familiarity with facility management systems and basic administrative tools
- Professional demeanor and attention to detail
- Additional certification in office administration
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
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The Company
What We Do
Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.
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