At Japs-Olson (JO), we believe a career should be more than a job - it should be an opportunity to create a lasting impression. As a trusted leader in direct mail and commercial printing for over a century, JO is proud to be an employer of choice in the Twin Cities, empowering our team to solve problems creatively within a culture of collaboration and growth.
Whether you're a recent graduate eager to launch your career, seeking meaningful work that aligns with your values, or a seasoned professional ready to share your expertise, JO is a place where your contributions can make a difference. We offer competitive benefits, career advancement opportunities, and a commitment to work-life balance, all within a supportive environment where everyone is empowered to grow and succeed.
Join JO, where progress is celebrated, people are uplifted, and your ideas can make a difference every day.
Position Summary:
The Receptionist serves as the first point of contact for visitors, customers, vendors, and employees at Japs-Olson Company. This position helps create a welcoming and professional environment while keeping the front desk and reception area running smoothly. The Receptionist is responsible for answering and directing incoming calls, greeting and assisting visitors, receiving mail and deliveries, maintaining common areas, and providing general administrative support as needed.
Primary Job Responsibilities:
- Greet visitors, customers, vendors, and employees in a friendly and professional manner.
- Assist visitors with the sign-in process and notify the appropriate employee of their arrival.
- Answer incoming phone calls and direct callers to the appropriate person or department.
- Receive, sort, and distribute incoming mail to employee mailboxes.
- Accept packages and deliveries and notify recipients when items arrive.
- Maintain a clean, organized, and welcoming lobby and reception area.
- Keep the coffee station clean, stocked, and ready for employees and guests.
- Monitor and replenish commonly used front desk and office supplies.
- Assist with conference room coordination and other front-office needs as requested.
- Provide general administrative support, including copying, laminating, binding, mail preparation, and similar projects as needed.
- Support other departments with projects that can be completed while maintaining front desk and phone coverage.
- Additional duties as assigned.
Qualifications:
- High school diploma or GED.
- Previous receptionist, front desk, administrative, or similar customer-facing experience preferred.
- Comfortable working with computers and Microsoft Office applications.
- Ability to communicate professionally and courteously in person and over the phone.
- Strong organization skills and attention to detail.
- Ability to manage multiple tasks and interruptions while maintaining consistent front desk coverage.
- Dependable and comfortable working independently throughout the day.
- Friendly, approachable, and welcoming when interacting with a wide variety of people.
Benefits:
- Affordable medical insurance plans
- Vision and dental insurance
- Health Savings Account (HSA) with company contributions
- 401(k) savings plan with company contributions
- Additional voluntary benefits
- Paid holidays and floating holidays
- Paid parental leave
- Company sponsored life insurance
- Short and long-term disability
Position Information:
- Pay Range: $19-$23
- Status: Non-Exempt (Hourly)
- Shift: 8am-4pm, Monday-Friday
JO is an equal employment opportunity employer. All employees and applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
The pay range listed reflects typical compensation based on market data, generally between the 25th and 75th percentile for similar roles. Where you land within that range depends on your experience, skills, and qualifications. Our recruiters will keep you in the loop throughout the process, so you know where you stand. We’re committed to fair and open conversations every step of the way.
Skills Required
- High school diploma or GED
- Previous receptionist, front desk, administrative, or similar customer-facing experience
- Comfort working with computers and Microsoft Office applications
- Professional and courteous communication skills in person and over the phone
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and interruptions while maintaining consistent front desk coverage
- Dependable and comfortable working independently throughout the day
- Friendly, approachable, and welcoming demeanor
What We Do
Japs-Olson Company, LLC (JO) is a full-service leader in commercial printing and direct mail services based in Minnesota. Founded in 1907, the company provides high-performance, customized printing and mailing solutions for diverse markets, including financial services, healthcare, and retail. Operating from a massive 720,000-square-foot facility, JO focuses on speed, precision, and reliability to help businesses create a lasting impression with their target audience.
