JOB SUMMARY:
The receptionist is the face of the center and will warmly welcome guests who visit the center and answer phone calls cheerfully while directing residents and guests to the appropriate staff members.
WHAT WE'RE LOOKING FOR:Full-Time Day Receptionist - 8:30am - 5:00pm - $17.00 Hourly
Part-Time Night Receptionist - 4:00pm - 8:00pm - $15.00 Hourly
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ESSENTIAL FUNCTIONS: 1. Greet and welcome guests as soon as they arrive at the center in a cheerful and professional manner.
2. Request all visitors check in per facility policy.
3. Direct visitors to the appropriate location.
4. Answer, screen, and forward incoming phone calls appropriately.
5. Ensure the reception area is tidy and presentable.
6. Provide basic and accurate information in-person and via phone/email.
7. Receive, sort, and distribute daily mail/deliveries.
8. Maintain visitor security by following safety procedures.
9. Schedule Beauty and Barber appointments.
10. Receive and receipt resident trust and operating funds.
11. Disperse Resident Petty Cash.
12. Support and serve as back-up to other Business Office Staff.
13. Assist Business Office Manager, and other center employees with general office duties, as assigned.
14. Perform other clerical receptionist duties such as filing, scanning, copying, and faxing.
15. Perform other duties as assigned.
QualificationsQUALIFICATIONS:- High School Education or equivalent, preferred.
- Previous experience working in an office setting preferred.
- Proficient in Microsoft Office, including Outlook, Word, Excel, and Adobe.
- Excellent interpersonal verbal and written communication skills.
- Ability to maintain professional appearance and demeanor.
- Ability to handle confidential information with great sensitivity.
- Ability to be flexible, detail-oriented, ability to multi-task, meet deadlines and work as part of a team.
Skills Required
- High school education or equivalent
- Previous experience working in an office setting
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and Adobe
- Excellent interpersonal verbal and written communication skills
- Professional appearance and demeanor
- Ability to handle confidential information sensitively
- Flexibility, attention to detail, multitasking, deadline management, and teamwork
What We Do
Commonwealth Care of Roanoke is a healthcare leader in Virginia, operating twelve modern facilities dedicated to providing compassionate and complete rehabilitation services. Their mission is to improve the lives of patients through individualized and responsive care, utilizing a network of health and rehab centers. They prioritize clinical excellence and strict compliance to ensure that every patient is supported in returning to their best possible health.
