For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research-backed treatments for a maximized rehabilitation experience.
Job DescriptionPlymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.
Responsibilities:
Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing.
Obtains insurance information; as required by office policies.
Verify insurance benefits/obtain authorizations as needed to process patient for services
Collects all co-pays and balances, as required by office policies.
Reviews all forms for accuracy and completion according to office policies.
Schedules patient appointments at check-out.
Answers phones and transfers to appropriate staff.
Maintains a clean and orderly waiting area.
Adheres to HIPAA regulations and guidelines.
Completes additional tasks to assist the Director and Practice Manager as necessary.
Qualifications
Computer proficiency
Effective organization skills and problem solving skills
Excellent customer service skills, interpersonal and communication skills
High level of accuracy and attention to detail
Ability to work effectively independently as well within a team setting
Ability to multitask and prioritize responsibilities
Hours:
40 hours per week
Clinic hours are from 6 AM to 7 PM
Some Saturdays may be required
Skills Required
- Computer proficiency
- Effective organizational and problem-solving skills
- Excellent customer service, interpersonal, and communication skills
- High accuracy and attention to detail
- Ability to work independently and within a team
- Ability to multitask and prioritize responsibilities
What We Do
U.S. Physical Therapy is a publicly held company that operates hundreds of outpatient physical and occupational therapy clinics.
